Amorette Johnson
Millsboro
Summary
A focused and highly self-driven individual with the desire to accomplish and overachieve any goal set forth. With over 20 years of experience in management and customer service I have a proven track record of success, I have been fortunate to develop skills that allow me to operate, manage and grow multiple businesses , while motivating and developing my peers and employees. I am very passionate about training and developing others to achieve success.
Overview
18
18
years of professional experience
Work History
MANAGER – High Volume Location
ESSILOR LUXOTTICA SunGlassHut
Rehoboth Beach, DE
01.2024 - Current
- Exceeding quotas through creating and overseeing plans to allow year over year growth and growing all new business sales
- Building on KPI goals
- Asset protection
- Outstanding Customer Focus
- Managing and developing a team of 10+ employees while creating a work environment that drives retention
- Training and developing employees within my location and training managers within my region when there is a need.
- Identifying, recruiting, and hiring talented
- Scheduling and business forecasting
- Optical /Rx trained
- Coaching
MANAGER
ECCO
Rehoboth Beach, DE
09.2019 - 12.2023
- Meeting goal expectations in sales / KPI's
- Asset protection/loss prevention
- Coaching and developing
- Conflict resolution
- Customer driven service
- Scheduling to business needs
- Managing 1 million + location
- Location of the Year 2021-2022
- Managing and developing employees while creating a work environment that drives retention
- Training all new employees within my location and training managers within my region
- Identifying, recruiting, and hiring talented employees
- Help develop, deliver, and train Company Onboarding program
DIRECTOR OF OPERATIONS
BLOOMING BOUTIQUE LLC
Lewes, DE
09.2018 - 09.2019
- Overseeing more than 8 locations and 30+ employees
- Developing a team and sales goals to achieve year over year business growth
- Coordinating and managing marketing events to create and grow a brand amongst our community
- Human Resources- conflict resolution amongst employees and customers
- Loss prevention- managing store inventory at all locations
- Marketing
- Buying
- Merchandising
MANAGER
STRIDE RITE/MERRELL (WOLVERINE COORPERATION)
Rehoboth Beach, DE
08.2008 - 09.2018
- Traveling training manager
- Managing accounts of $950,000 to $1,500,000 YoY Revnue
- Opening new store locations and closing locations
- Coaching and training staff through different effective sales strategies
- Operating weekly conference calls to provide feedback and data to Regional Managers and other corporate leaders
- Coordinating weekly scheduling while managing payroll policies and business needs
- Stocking/Receiving/Inventory
- Asset protection
- Building and maintaining outstanding customer relations
- Ran and trained 4 of the Brands within this Company
Education
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DELAWARE TECH
01-1998
Skills
- Management
- Conflict Resolution
- Team Building
- Payroll
- Training and developing teams
- Processing/Merchandising/Inventory
Timeline
MANAGER – High Volume Location
ESSILOR LUXOTTICA SunGlassHut
01.2024 - Current
MANAGER
ECCO
09.2019 - 12.2023
DIRECTOR OF OPERATIONS
BLOOMING BOUTIQUE LLC
09.2018 - 09.2019
MANAGER
STRIDE RITE/MERRELL (WOLVERINE COORPERATION)
08.2008 - 09.2018
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DELAWARE TECH