ANA-MARIA RAIN
Nettetal
Summary
With 7 years of experience in logistics, I have successfully held roles as a Data Analyst( Q&I and improvements), Supervisor, Launch Manager, and Quality Specialist. I am recognized for my ability to quickly adapt, learn, and maintain accuracy, even in high-pressure situations. A strong multitasker, I prioritize effectively to meet tight deadlines. Known for my problem-solving skills, my colleagues see me as approachable, kind, and someone who consistently finds solutions to complex challenges.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Customer Support Supervisor & Launch Manager (B2C) (UK & NL)
Arvato
04.2023 - Current
- Drive revenue growth by enhancing client satisfaction and relationships.
- Analyze and optimize business processes across operational functions & Collaborate with internal teams for smooth execution
- Ensure timely, full, and on-budget project delivery.
- Handle all NPI processes
- Handle MBR and QBR
- Handle RFQs, and price inquiries, and create commercial proposals.
- Responsible for all CR's and implementation for B2C
- Expand business through cross- and upselling transportation services.
Supervisor Quality & Inventory (B2B/B2C)
ARVATO BERTELSMANN
12.2021 - 04.2023
- Lead for Yearly Wall-to-Wall (W2W) inventory count, managing the entire operation for the annual blind count process, ensuring accuracy and smooth execution across all areas
- Responsible for managing all internal and external audits, ensuring compliance with regulatory standards and company policies, and addressing any audit findings or discrepancies
- Responsible for managing all Work Instructions, I ensure knowledge is effectively cascaded by training all stakeholders
- Additionally, I have authored three business books
- Led the Operations Excellence audit and successfully managed the Japanese Standard Procedure audit
- Successfully managed monthly stock reconciliation, achieving zero discrepancies
Assistant Supervisor Quality & Inventory (B2B)
ARVATO BERTELSMANN
03.2020 - 12.2021
- Responsible for leading Q&I team, managing all office and warehouse activities and processes
- Oversee daily cycle counts, adjustments, and quality outbound checks to ensure compliance with specifications, translating these into clear performance reports
- Propose and implement process improvements to enhance efficiency within Inventory Control operations
- Prepare weekly financial reviews on scrap, lost, and found inventory for customer presentation
- Generate and present detailed analyses and reports on inventory to support business decisions
- Train, motivate, and develop Q&I team, setting goals, assessing performance, and providing continuous training and development to drive results and meet targets
Operational Administrator Inventory (B2B)
ARVATO BERTELSMANN
10.2019 - 03.2020
- Collaborate with Warehouse Operations to ensure inventory accuracy and resolve discrepancies or related issues
Operations Lead
FLEXTRONICS
08.2018 - 09.2019
- Responsible for overseeing daily operations and managing order entry processes
Analyst
AUDIS GMBH
12.2017 - 08.2018
- Accountable for managing promotional packages and delivering customer support for special occasions tailored to gold clients
Education
Enginery - Earth Sciences and Environmental Engineering
Colegiul National T-Doda
Skills
- S4 Hana
- SAP
- Excel
- Word
- Outlook
- OneNote
- Visio
- Kanban
- BI
- PowerApps
Personal Information
- Date of Birth: 04/05/95
- Gender: Female
- Nationality: Romanian
Timeline
Customer Support Supervisor & Launch Manager (B2C) (UK & NL)
Arvato
04.2023 - Current
Supervisor Quality & Inventory (B2B/B2C)
ARVATO BERTELSMANN
12.2021 - 04.2023
Assistant Supervisor Quality & Inventory (B2B)
ARVATO BERTELSMANN
03.2020 - 12.2021
Operational Administrator Inventory (B2B)
ARVATO BERTELSMANN
10.2019 - 03.2020
Operations Lead
FLEXTRONICS
08.2018 - 09.2019
Analyst
AUDIS GMBH
12.2017 - 08.2018
Enginery - Earth Sciences and Environmental Engineering
Colegiul National T-Doda
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