ANAIS NGO TCHANG
Berlin
Summary
Detail-oriented Administrative Assistant and International Management and Marketing graduate with hands-on experience managing market operations independently. At LionsHome GmbH, I ran the Italian market end-to-end-from initial prospecting to partnership optimization, while completing my degree, demonstrating strong autonomy and proactive administrative coordination. Fluent in Italian, English, and French, with a natural ability to connect across cultures developed through living, studying, and working between Italy and Germany
Overview
5
5
years of professional experience
Work History
Sales & Business Development Intern
LionsHome GmbH
09.2024 - 02.2025
- Managed the Italian market independently, overseeing the full sales cycle from lead generation to partnership activation.
- Coordinated partner onboarding processes for 20+ partners, ensuring accurate product and data entry within the internal CRM system.
- Maintained communication between clients and internal departments to guarantee the timely delivery of onboarding materials and data consistency.
- Analyzed performance reports and supported the team in improving partner retention and operational efficiency.
- Contributed to the expansion of the Italian market portfolio through strategic prospecting and relationship building.
Retail Support
Urban Outfitters
07.2023 - 07.2024
- Delivered personalized customer service and styling advice in a fast-paced retail environment.
- Ensured product flow, stock accuracy, and adherence to visual merchandising standards.
- Collaborated with the management team to achieve daily operational and sales targets.
Administrative Intern: Political-Economic Simulation
United Network Europe
12.2019 - 03.2021
- Engaged in political-economic simulations at national and international levels.
- Developed teamwork, public speaking, and problem-solving skills in an English-only environment.
Retail Support
Liu Jo Outlet Donna
02.2020 - 01.2021
- Provided professional assistance to customers in product selection and styling.
- Managed point-of-sale transactions and maintained inventory organization.
- Supported the team in stock replenishment and visual presentation of products.
- Improved customer satisfaction by providing timely and efficient retail support services.
Education
Bachelor of Arts - International Management and Marketing
Berlin International University of Applied Sciences
Berlin, Germany10.2025
Bachelor - Statistics and Management of Information
Università degli studi di Milano Bicocca
Milan, Italy06.2022
Skills
- Calendar & Schedule Management
- Meeting Coordination
- Records Management
- Data Entry
- Office Operations
- Event Planning
- Onboarding Support
- Internal Communications
- MS Office Suite
- Google Workspace
- CRM Systems
- Data Analysis & Reporting
Languages
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
German
Beginner (A1)
Timeline
Sales & Business Development Intern
LionsHome GmbH
09.2024 - 02.2025
Retail Support
Urban Outfitters
07.2023 - 07.2024
Retail Support
Liu Jo Outlet Donna
02.2020 - 01.2021
Administrative Intern: Political-Economic Simulation
United Network Europe
12.2019 - 03.2021
Bachelor - Statistics and Management of Information
Università degli studi di Milano Bicocca
Bachelor of Arts - International Management and Marketing
Berlin International University of Applied Sciences