Analyn Bosi
Stuttgart
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Store Worker
DECA
Patch Barracks, Vaihingen Stuttgart
03.2023 - Current
- checked expiration dates on products to ensure freshness for customers.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Ensured compliance with all health department regulations regarding food safety standards.
- Worked closely with other team members during peak hours to provide excellent customer service.
- Maintained cleanliness of work area by sweeping floors, emptying trash cans, and cleaning countertops.
- Organized displays of merchandise according to store guidelines while ensuring proper pricing was applied to all items.
- Operated a forklift to move pallets of product around the warehouse or into storage areas.
- Restocked shelves as needed throughout shift according to store policies and procedures.
- Assisted in unloading delivery trucks and stocking backroom areas with product inventory.
- Greeted customers, answered questions, and provided assistance with locating merchandise.
Head Bagger
DECA
Kelley Barracks
05.2018 - 01.2022
- Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
- Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
- Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
- Maintained smooth check out process by frequently replenishing bag supply and retrieving grocery baskets and carts.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
CALL CENTER AGENT/CSR
HGS
MUNTINLUPA
09.2015 - 06.2017
- Obtains client information by answering telephone calls; interviewing clients; verifying information
- Establishes policies by entering client information; confirming pricing
- Informs clients by explaining procedures; answering questions; providing information
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
- Accomplishes sales and organization mission by completing related results as needed.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Greeted customers in a professional and courteous manner.
SELF-EMPLOYED/Entrepreneur
SELF EMPLOYED
LAS PINAS
01.2011 - 01.2015
- Maintained relationships with key clients to secure repeat business.
- Developed business plans and strategies for new product launches.
- Established pricing structures for products and services.
- Negotiated contracts with customers, vendors, and partners.
- Formed and sustained strategic relationships with clients.
SENIOR EXECUTIVE Cum Admin
Asia Exchange Centre
Dubai
06.2008 - 11.2010
- Assisting and taking charge the duties of Operational Manager in absence of his presence - Act as a forex dealer (Buying and selling currency) - Taking the booking/deals for the rate of the branches for their foreign currency sending thru our online Remittance Bank - Monitor the process and release of inward and outward remittances daily as well as internet banking Instructions and manual payment instructions sent by customer daily.(DD,TT, e-Draft, RTGS and NEFT) - Process and release of inward and outward remittances daily as well as checking and authorization of payments
- Checking the AMLA and KYC - Preparing business correspondence letter for the banks such as amendments, cancellation for the payments instructions
- Update and Monitor Document Management System and other records
- Analyzed financial data, trends, and market conditions to identify opportunities for increased profitability.
EXECUTIVE Cum Customer Service/Front Liner
Asia Exchange Centre
Dubai
09.2005 - 06.2008
- Providing customer service as Front Line Officer such as assisting to the customer for our retail and services products - Handling clerical and ad-hoc administrative duties assigned, handle incoming phone enquiries and customer's feedbacks and complaints
- Market our product to our new and old customer inside and outside of the field
- Assists in the replenishment and ordering of the stock (office supplies) as and when necessary Process and handling remittances received via SWIFT international cable wire from corresponding banks and local banks crediting beneficiaries account, using their electronic system
- Ensures all incoming remittance received are properly encoded through the system within 24 hours standard time
- Retrieves and prints Basic Account Data for all remittance received from assigned banks daily and prepare inter-office and credit on all transactions manually
- Preparing banks instruction for TT and TT sales in SYMEX for transferring cash to accounts and daily log for our service products
MANUFACTURING LINE LEADER (H.D.A Dept Clean Room Environment)
Toshiba Equipment Information
LAGUNA
05.2003 - 06.2005
- Directs the operation of all production elements through time monitoring in order to attain projected targets
- Minimizes production line stop and supports in the maintenance of jigs and tools
- Conducts daily production and quality meetings
- Utilizes all resources and monitors line condition in order to have a smooth flow of production and achieve daily targets
- Maximizes operation hours and makes recovery plans for negative variances
- Initiates and leads process study and coordinates with superiors regarding improvement actions in assigned area
- Conduct multi skills training for operators and implement standard motion for each line to increase productivity
- Trains and develops personnel in order to achieve high level performance and improve working relation
- Inspect consistently the assigned work area in order to ensure the line's compliance to the set 5s and safety standard
- Knowledge in ISO 9001-2000
ASV (Assistant Supervisor)(Panel Division-Painting)
SCAD Services PTE, Ltd
CAVITE
07.2002 - 12.2002
- Developing and supporting process that supports the introduction of new products and optimizing current manufacturing process concept
- Discusses with production and related support groups the materials, environmental safety and utilities requirement needed in the manufacturing line
- Generates reports on various activities including evaluation of new improved process for new products
- Evaluates problems that arise during production to determine causes of defects and recommended action needed
- Monitor, Audit, and provide guidance to line operators
- Ensure compliance to company's SOP's, policies and procedure.
Education
Bachelor Science of INDUSTRIAL ENGINEERING, Major in Industrial Engineering -
UNIVERSITY OF PERPETUAL HELP RIZAL
03.2002
Skills
- Flexible and Adaptable
- First Aid/CPR
- RED CROSS Certified
- Teamwork and Collaboration
- MS OFFICE Software Proficiency
- Organization and Time Management
- Project Planning
- Computer Skills
- Customer Engagement
- Administrative Support
- Inventory Control
- Strategic Planning
- Researching Skills
- Verbal and Written Communication
- Administrative Skills
Trainings Seminars
- 06/17/2011, Makro Negosyo Session 2011 by Girlie Valenzuela at Makro Zapote Las Pinas Philippines
- 02/10/2009, Procedures and Compliance on Anti Money Laundering by Mansoor Siddiqi, Sahara Hotel Dubai UAE
- 04/26/2008, Procedures and Compliance on Anti Money Laundering by Mansoor Siddiqi, Sahara Hotel Dubai UAE
- 05/26/2007, Procedures and Compliance on Anti Money Laundering by Mansoor Siddiqi, Nova Park Hotel, Dubai UAE
- 04/01/2006, 2006 Club 500 Training by Senior Vice President Hikmek Ersek Shangri-La Hotel, Dubai UAE
- 04/11/2005, MS-STW Level 1 Basic Training by Engr. Carlo Laquindanum TIP Training Room, Laguna Techno park Philippines
- 11/21/2002, The Self and The Role by Engr. Rosendo Pinero Cabinet Training Room, Rosario Cavite Philippines
- 09/28/2002, Employee Discipline and Grievances Handling Skills by Engr. Rosendo Pinero Cabinet Training Room, Rosario Cavite Philippines
- 08/29/2002, Seven Habits of Highly Effective People by Engr. Rosendo Pinero Cabinet Training Room, Rosario Cavite Philippines
Vocational Courses
- Commercial Cooking NCII, 03/2011, 06/2011, TESDA, Las Pinas Manpower Training Centre
- Hairdressing NC II, 06/2011, 09/2011, TESDA, Las Pinas Manpower Training Centre
References
Will be given if needed
Languages
FILIPINO
First Language
English
Advanced (C1)
C1
Certification
- Commercial Cooking NCII– (3 month course) March to June 2011
TESDA, Las Pinas Manpower Training Centre
Passed: NCII, Philippine TVET Qualification and Certification System
- Hairdressing NC II – (3 month course) June to September 2011
TESDA, Las Pinas Manpower Training Centre
- Babysitting Basics
American Red Cross
- Pediatric First Aid/CPR/AED
American Red cross
References
References available upon request.
Timeline
Store Worker
DECA
03.2023 - Current
Head Bagger
DECA
05.2018 - 01.2022
CALL CENTER AGENT/CSR
HGS
09.2015 - 06.2017
SELF-EMPLOYED/Entrepreneur
SELF EMPLOYED
01.2011 - 01.2015
SENIOR EXECUTIVE Cum Admin
Asia Exchange Centre
06.2008 - 11.2010
EXECUTIVE Cum Customer Service/Front Liner
Asia Exchange Centre
09.2005 - 06.2008
MANUFACTURING LINE LEADER (H.D.A Dept Clean Room Environment)
Toshiba Equipment Information
05.2003 - 06.2005
ASV (Assistant Supervisor)(Panel Division-Painting)
SCAD Services PTE, Ltd
07.2002 - 12.2002
Bachelor Science of INDUSTRIAL ENGINEERING, Major in Industrial Engineering -
UNIVERSITY OF PERPETUAL HELP RIZAL
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