Anara Agazhanova
Prague,CZ
Summary
Experienced Business Operations Analyst and Supply Chain Specialist with a proven track record in data analysis, reporting, and leveraging CRM and business intelligence tools to drive operational excellence. Skilled in demand planning, supply chain operations, and logistics, with a strong ability to communicate strategically and implement effective solutions. Known for being an ambitious and motivated team player with robust organizational and prioritization skills. Adept at managing complex projects to optimize processes and enhance overall business performance.Proven expertise in managing forecast fulfillment and executing business targets, with a strong focus on commodity planning, vendor management, and manufacturing. Skilled in leveraging data management, analysis, and business intelligence tools to drive KPI attainment and optimize supply chain processes. Adept at creating dashboards and reports that provide valuable insights to support strategic decision-making. Recognized for effectively managing inventory and mitigating excess, obsolescence, and aging challenges.
Overview
12
12
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
EMEA Business Operation Analyst II
HP INC s.r.o
Prague, CZ
04.2022 - Current
- Demand and Supply Matching: Anticipate and mitigate supply shortages by aligning demand forecasts with inventory availability, ensuring optimized stock levels and uninterrupted supply chain flow.
- New Product Introduction (NPI) Operations: Oversee the setup of Bills of Materials (BOM) for new products, ensuring accurate configuration in SAP and Integrated Business Planning (IBP) systems to support seamless product launches.
- Supply Assurance & Escalation Management: Secure supply for escalations, direct customers, and priority deals by coordinating resources and executing contingency plans to maximize shipments and meet on-time delivery targets.
- Shipment Planning & Backlog Management: Collaborate with manufacturing teams to develop shipment plans that support backlog requirements and urgent delivery needs, taking into account shipment cut-off dates and escalated orders.
- Inventory & Allocation Management: Manage inventory depletion strategies as part of factory closure projects, ensuring efficient allocation and minimal waste throughout the transition.
- System Setup & Optimization: Ensure that new products are correctly configured within SAP and IBP, facilitating accurate demand and supply planning and optimal operational performance.
- Scrap, rebalancing and re-boxing goods
- Reporting: Backlog Monitoring and Management: PBI, Tableau, Inventory Reports and S4 SAP
- Performing data analysis and providing clear business overview
- Resolving order configuration issues and managing returns to factory.
- Helped organisations improve customer satisfaction and achieve measurable results.
EMEA Order Experience Representative
Zebra Technologies s.r.o
Brno, CZ
10.2019 - 03.2022
- Order Entry & Data Accuracy: Entered new product and service contract orders into the system, ensuring data accuracy and strict adherence to established processes to maintain high standards of order management.
- Performance Metrics & Service Levels: Consistently met or exceeded departmental and individual performance metrics, achieving targets related to service level agreements and customer satisfaction.
- Pricing & Quotations: Provided accurate and timely price quotations upon request, supporting sales efforts and contributing to customer satisfaction.
- Order Tracking & Documentation: Ensured accurate recording and tracking of all assigned orders, maintaining organized records to facilitate smooth order fulfillment and audit compliance.
- Cross-Functional Coordination: Collaborated with logistics, warehouse, and other internal teams to address order status, invoicing, credits, shipping schedules, product availability, and quality issues, as well as resolving any concerns with damaged or mis-shipped products and service repairs.
- Export Process Leadership (EMEA): Led export processes for the EMEA region, including training and support for export shipment procedures to ensure compliance and efficiency across the region.
Receptionist
HOTEL GLOBUS, a.s. Praha 4 – Czech Republic
Prague
01.2018
Intern
SMTplus.CZ. s.r.o
Brno
03.2019 - 08.2019
- Technical writer and translator from Czech to English
- Translating and formatting technical engineering texts.
Operator
Onsite Moduslink - Randstad s.r.o.
Brno
01.2016 - 01.2017
Allentown Farmers Market Merchant
Work&Travel Student Change Program USA New York
New York
01.2013 - 01.2014
Education
Diploma of Higher Education - English in Electrical Engineering and Informatics
Brno University of Technology (VUT) Czech Republic
Brno, CZ 09.2016 - 08.2020
Czech Language courses B2 level
Brno University of Technology
Brno, CZ 01.2015 - 01.2016
Business and academic English C2 level
Club Class English Language School Malta – London
01.2014 - 01.2015
Diploma of Higher Education - Mechanical engineering
East Kazakhstan Technical State University
Kazakhstan 09.2009 - 07.2013
Skills
- Technical Proficiency: Knowledgeable in Microsoft Office Suite (Word, Excel, PowerPoint), SAP (ERP/S4, Fusion), SAP IBP (Integrated Business Planning), Tableau, Power BI, and Oracle ERP
- Process Improvement: Expertise in identifying inefficiencies and implementing strategies to enhance operational workflows and performance
- Data Analysis: Proficient in analyzing complex datasets to derive actionable insights and support informed decision-making
- Training & Development: Experience in conducting worker training sessions to enhance team skills and knowledge, promoting a culture of continuous learning
- Calm Under Pressure: Ability to maintain composure and effectiveness in high-pressure situations, ensuring timely resolution of challenges
- Problem-Solving: Strong analytical and critical thinking skills, with a proven track record of resolving complex issues efficiently
- Communication Skills: Excellent verbal and written communication abilities, facilitating clear and effective collaboration across teams and with stakeholders
- Team Building: Skilled in fostering a collaborative team environment, enhancing morale and productivity through effective leadership and support
- Strategic Planning: Experience in developing and executing strategic plans that align with organizational goals and drive business success
- Inventory Management: Proficient in managing inventory processes, including tracking, replenishment, and optimization to minimize excess and obsolescence
- Stakeholder Relationship Management: Strong capability in managing relationships with key stakeholders, ensuring alignment and collaboration on projects
- On-Site Observations: Experience in conducting on-site observations to assess operations, identify areas for improvement, and implement best practices
Certification
Business/ Technical English translator and interpreter. Business and Academic English (120 hours), Oral and written communication techniques (120 hours), Business correspondence (150 hours), Economic terminology and specialized translation (120 hours).
Custom
Enjoy sports and fitness such as Body Pump, Body balance, snowboarding in beautiful mountains in Czech Republic, regularly participating Surfing camps in Morocco.
Timeline
EMEA Business Operation Analyst II
HP INC s.r.o
04.2022 - Current
EMEA Order Experience Representative
Zebra Technologies s.r.o
10.2019 - 03.2022
Intern
SMTplus.CZ. s.r.o
03.2019 - 08.2019
Receptionist
HOTEL GLOBUS, a.s. Praha 4 – Czech Republic
01.2018
Diploma of Higher Education - English in Electrical Engineering and Informatics
Brno University of Technology (VUT) Czech Republic
09.2016 - 08.2020
Operator
Onsite Moduslink - Randstad s.r.o.
01.2016 - 01.2017
Czech Language courses B2 level
Brno University of Technology
01.2015 - 01.2016
Business and academic English C2 level
Club Class English Language School Malta – London
01.2014 - 01.2015
Allentown Farmers Market Merchant
Work&Travel Student Change Program USA New York
01.2013 - 01.2014
Diploma of Higher Education - Mechanical engineering
East Kazakhstan Technical State University
09.2009 - 07.2013
Similar Profiles
Volodymyr AleinikovVolodymyr Aleinikov
Installer-high-altitude Worker at Hp Mont S.r.o.Installer-high-altitude Worker at Hp Mont S.r.o.
Eva VachutkováEva Vachutková
Obchodní Referent at Siemens S.r.o. / Innomotics, S.r.o.Obchodní Referent at Siemens S.r.o. / Innomotics, S.r.o.
Carmen LacovaCarmen Lacova
Summer Camp Leader at CK Boomerang Slovakia s.r.o, Ck Slniečko, s.r.o.Summer Camp Leader at CK Boomerang Slovakia s.r.o, Ck Slniečko, s.r.o.
Uladzislau VaroshynUladzislau Varoshyn
Stagehand at Shameless S.r.o.Stagehand at Shameless S.r.o.
IVANA SKODOVAIVANA SKODOVA
International Service Delivery Manager at Graebel Companies, IncInternational Service Delivery Manager at Graebel Companies, Inc