A dynamic Founder & Operations Manager at Anisafood, I utilized strategic planning and team leadership to expand our client base by 50%, working with high-profile clients such as Netflix. My expertise in operational efficiency and cross-functional collaboration led to a 25% improvement in business processes, driving significant growth and client satisfaction. Passionate about optimizing operations, I am eager to bring my experience in delivery management and logistics to HelloFresh, contributing to seamless customer experiences and operational excellence.
Hi, I’m
Anastasia Ivanova
Operations Leader | Logistics & Delivery Specialist
Berlin,BE
Summary
Overview
6
years of professional experience
4
Languages
Work History
Anisafood
Founder & Operations Manager
05.2022 - Current
Job overview
- Led day-to-day operations of a catering business, managing logistics for events serving up to 200 guests, including high-profile clients such as Zalando, High Snobiety, Apple TV, Netflix, and Amazon.
- Managed client relationships by tailoring offerings to diverse client needs, resulting in a 20% increase in repeat business over two years.
- Oversaw procurement and inventory management , sourcing premium ingredients locally to ensure quality and reducing food waste by 15% through efficient planning.
- Developed and executed business strategies , expanding the client base by 50% and achieving a 25% improvement in operational efficiency by streamlining workflows.
- Coordinated cross-functional teams of up to 10 staff members per event, ensuring timely delivery of services and maintaining a 95% client satisfaction rate.
- Implemented data-driven decisions to optimize delivery schedules, improve inventory turnover, and enhance operational efficiency, leading to a 10% reduction in event setup time.
- Adapted to market trends , launching seasonal catering packages that drove a 30% increase in bookings during holiday periods while maintaining smooth supply chain operations.
Humanitarian Logistics Organization E.V. (HLO)
Humanitarian Logistics Intern
01.2019 - 01.2020
Job overview
- Monitored shipment statuses closely, proactively addressing potential delays or issues to ensure smooth delivery and minimize client impact.
- Scheduled deliveries and shipments , providing real-time updates to all stakeholders, ensuring efficient communication and minimizing disruptions.
- Prepared detailed reports and documentation , maintaining accuracy and compliance with organizational standards to support operational efficiency.
- Assisted in client communication , ensuring alignment with logistics plans and providing timely updates on project developments.
Education
Berlin School of Economics And Law Berlin, Germany
Master of Arts from International Security Management
04-2020
University Overview
National Research University HSEMoscow, Russia
Bachelor of Science from Logistics And Supply Chain Management
07-2017
University Overview
Skills
Team leadership
Timeline
Founder & Operations Manager
Anisafood
05.2022 - Current
Humanitarian Logistics Intern
Humanitarian Logistics Organization E.V. (HLO)
01.2019 - 01.2020
Berlin School of Economics And Law
Master of Arts from International Security Management
National Research University HSE
Bachelor of Science from Logistics And Supply Chain Management
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