Summary
Overview
Work History
Education
Skills
Languages
Timeline
Education and Training
Generic

Anastasia Jones

New Castle

Summary

Experienced healthcare professional with strong focus on team collaboration and achieving results. Prepared to provide comprehensive care management, ensuring optimal patient outcomes. Demonstrates adaptability to changing needs and offers reliable support. Skilled in patient advocacy, care coordination, and resource management, with compassionate approach that fosters trust and respect.

Overview

14
14
years of professional experience

Work History

Care Manager

Sunrise Assisted Living
08.2023 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.

Cared for residents in assisted living facility and delivered high-quality support to meet needs.

  • Documented and charted patient information, vitals, and daily care for records.
  • Maintained detailed documentation on resident interactions, incidents, and progress towards care plan goals for thorough record-keeping purposes.
  • Collaborated with interdisciplinary team members to optimize overall patient care and support.
  • Upheld facility policies and procedures, ensuring the highest quality of care was consistently provided.

Pharmacy Technician

Walgreens
03.2016 - 06.2023
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Prepared prescription transfers to other pharmacies.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.

Assistant Manager

Little Caesars
01.2012 - 07.2016
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Collected money, made change and counted out register at end of shift.
  • Upsold items to paying customers to boost shift revenues.
  • Operated cash register.
  • Signed for incoming shipments in manager's absence.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.

Education

High School Diploma -

Delcastle Technical High School
06.2007

Diploma - Dental Assisting

Delcastle Technical High School
06-2007

Skills

  • Data Entry and Maintenance
  • Verbal and Written Communication
  • Building Customer Trust and Loyalty
  • Multitasking and Prioritization
  • Upselling Products and Services
  • Efficient and Detail-Oriented
  • 70 wpm Typing Speed
  • Patient Confidentiality and Data Security
  • Prescription Refill Fulfillment
  • Medication Storage and Labeling
  • Regulatory Compliance
  • Prescription Order Verification
  • Answering and Routing Calls
  • Payment Processing
  • Inventory Management
  • Pharmacy Operations
  • Insurance Verification
  • Effective Communication Skills
  • Quality Assurance and Control
  • Vital signs monitoring
  • Basic life support
  • HIPAA compliance
  • End-of-life care
  • Clinical documentation
  • Medication administration
  • Medical records management

Languages

English
Native/ Bilingual
Spanish
Professional
Korean
Limited

Timeline

Care Manager

Sunrise Assisted Living
08.2023 - Current

Pharmacy Technician

Walgreens
03.2016 - 06.2023

Assistant Manager

Little Caesars
01.2012 - 07.2016

High School Diploma -

Delcastle Technical High School

Diploma - Dental Assisting

Delcastle Technical High School

Education and Training

other
Anastasia Jones