ANASTASIA VASILOVICI
Berlin
Summary
Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail.
Overview
3
3
years of professional experience
Work History
Housekeeping supervisor
ASS Management
09.2024 - Current
- Oversee daily operations of the housekeeping department, ensuring all staff follow company standards and protocols
- Conduct regular inspections of guest rooms, public areas, and other spaces to ensure they meet cleanliness and hygiene standards
- Train new housekeeping team members on cleaning procedures, safety protocols, and service standards
- Provide ongoing coaching to improve performance
- Address guest inquiries, special requests, and complaints related to housekeeping services promptly and professionally to ensure guest satisfaction
- Work closely with other departments, such as maintenance and front desk, to ensure rooms are ready for new arrivals and guest needs are met
- Identify and report any maintenance or repair needs to the maintenance department, ensuring issues are resolved in a timely manner
Executive assistant
IZA
09.2022 - 05.2024
- Providing comprehensive administrative support to the Director, including managing their calendar, scheduling meetings, and organizing travel arrangements
- Preparing, reviewing, and editing reports, presentations, and other documents for the Director, ensuring accuracy and professionalism
- Handle and prioritize incoming emails, calls, and correspondence on behalf of the Director, responding when appropriate
- Act as a liaison between the Director and other departments, ensuring effective communication and facilitating the smooth flow of information
- Preparation of monthly reports and invoices
- And other personal assignments from the Director
Shoot preparation assistant
04.2022 - 07.2022
- Preparation of Clothing and Accessories: Organize and prepare clothing items and accessories for photoshoots, ensuring all pieces are clean, steamed, and in excellent condition
- Organizing and Managing Samples: Track, label, and organize clothing samples, ensuring each item is available for the shoot and returned properly after use
- Inventory Management: Track all items before and after photoshoots to prevent loss or damage, maintaining accurate records of all samples
Education
Philology - Romanian Language And Literature
Yuriy Fedkovych Chernivtsi National University
Chernivtsi 01.2018 - 1 2022
Skills
Ukrainian language
Russian language
Romanian language
English language
Opera PMS
Microsoft Office (Excel, Word)
Figma
Timeline
Housekeeping supervisor
ASS Management
09.2024 - Current
Executive assistant
IZA
09.2022 - 05.2024
Shoot preparation assistant
04.2022 - 07.2022
Philology - Romanian Language And Literature
Yuriy Fedkovych Chernivtsi National University
01.2018 - 1 2022