Anastasiia Koval
Barkeeperin
Nuremberg
Summary
Proven Kaufmännischer Berater and Kellnerin with a track record of enhancing team productivity and customer satisfaction at Kleidergeschäft New Yorker and Restaurant Biffzone. Excels in quality assurance and resource allocation, demonstrating exceptional communication skills and a commitment to continual improvement. Achieved significant improvements in service delivery by leveraging product life cycle management expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Kaufmännischer Berater
Kleidergeschäft New Yorker
05.2022 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Kaufmännischer Berater
Kleidergeschäft New Yorker
09.2021 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Kellnerin
Restaurant Biffzone
06.2021 - 07.2021
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Managed inventory of dining supplies to prevent shortages during service.
Empfangsdame
Hotel De Paris
05.2020 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Hochschule Für Wirtschaft, Recht Und Gastgewerbe
04.2001 -
Abgeschlossene Sekundarschulausbildung - Abgeschlossene Sekundarschulausbildung
Odessa Spezialisierte Schule Mit Einer Englischen
Odessa, Ukraine 04.2001 -
Skills
Cost Analysis
Resource Allocation
Disaster Recovery Planning
Quality Assurance
Product Life Cycle Management
Languages
English
Intermediate (B1)
Russian
Bilingual or Proficient (C2)
Ukrainian
Bilingual or Proficient (C2)
German
Intermediate (B1)
Certification
Abschlusszeugnis der Deutschkurse in B1
Timeline
Kaufmännischer Berater
Kleidergeschäft New Yorker
05.2022 - 12.2022
Kaufmännischer Berater
Kleidergeschäft New Yorker
09.2021 - 02.2022
Kellnerin
Restaurant Biffzone
06.2021 - 07.2021
Empfangsdame
Hotel De Paris
05.2020 - 08.2020
High School Diploma -
Hochschule Für Wirtschaft, Recht Und Gastgewerbe
04.2001 -
Abgeschlossene Sekundarschulausbildung - Abgeschlossene Sekundarschulausbildung
Odessa Spezialisierte Schule Mit Einer Englischen
04.2001 -
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