Andrea Dennull

SaaS - Discovery Commerce Platform

Helping organizations increase reach and engagement as well as reduce their carbon footprint by converting print media to digital.

• Successfully and efficiently onboard enterprise clients in EMEA and APAC with minimal friction.
• Support omnichannel transformation and strategies by integrating all client channels such as website, mobile, apps, social media and physical stores.
• Lead and facilitate workshops and trainings.
• Advise on Best Practices for content creation and management.
• Stakeholder management on complex projects with enterprise clients.
• Implement custom features, API and E-Com integrations. Tracking performance metrics such as time spent vs. estimated, duration of projects and NPS.
• Identify process improvements for scalability, such as establish internal project management processes as well as introduce new Ways of Working to be rolled out to the wider organization.
• Manage cross-functional teams to improve visibility and collaboration.

Management Consultancy

• Transformed Australian Tier 1 company into an agile enterprise within 12 months by applying agile principles to teamwork, collaboration and processes across the business.
• Trained cross-functional teams to optimize collaboration and visibility across the organization.
• Contributed to helping Australian Not-For-Profit organizations work smarter and more efficiently through aligned and improved processes.
• Co-created Agile Playbooks for continuous improvement within client organizations. Translated organizational directives such as OKRs into actionable tasks on squad and chapter level.
• Modeled desired behavior by acting as Scrum Master in each squad or chapter by leading agile events and daily scrum for three sprints before handing over to the team.

• Supported the review and uplift of Australia's talent selection process.
• Contributed to the CBA India hiring automation.
• Acted in alignment with CBA's Group Delivery Framework (GDF) for governance and mandatory artifacts on all Programs, Projects and Lean-Agile Initiatives.

SaaS - Supply Chain Risk Management

• Successfully set up and onboarded one of the world's Top 5 multinational technology companies across the APAC region onto Avetta.
• Integral part of steering committees across multiple countries.
• Supported Australia's second largest mining company during their migration to Avetta. Lead implementation for major companies in Australia's infrastructure & construction industry.
• Facilitated workshops across multiple continents and stakeholder groups. Provided assistance during account migrations following an acquisition.
• Identified requirements and best practices for Human Rights, Financial Security, EHS and LSEG (formerly Refinitiv).
• Managed SSO and API integrations.

SaaS - HR, Payroll & Benefits Platform

• Replaced paper-based HR & Payroll processes through implementing EH platform to Australian and New Zealand businesses.
• Supported Australian and New Zealand customers in best practices and recommendations for their first digital HR & Payroll platform.
• Lead workshops and trainings to drive adoption.
• Tracking performance metrics such as hours spent vs estimated, duration of onboarding and CSAT.

B2B Travel Tech Platform

• Responsible for managing the client onboarding process.
• Arranged corporate travel arrangements for two of Egencia's largest accounts, Australia's top 10 consulting and FMCG companies.
• Maximized profits through upselling and negotiated corporate fares.
• Processed payments and refunds.
• Supported account management by reporting on revenue targets.
• Trained and mentored new team members.

Corporate Travel Management

• Supported a team of six travel consultants as 2IC on one of the UK's top consulting firms. VA1 qualified (Virgin Atlantic Fares & Ticketing).
• Oversaw invoicing / issuing tickets, processing refunds and voids.
• Encouraged continuous improvement internally through process improvements and smoother workflows.