Andreas Bey
Manching
Summary
Developed strong leadership, organizational, and customer service skills in fast-paced retail environment, seeking to transition into new field. Demonstrates expertise in team management and operational efficiency, with focus on achieving business objectives. Committed to leveraging these transferable skills to deliver results in new and dynamic role.
Overview
19
19
years of professional experience
Work History
Store Manager
Adidas Outlet
05.2022 - Current
- Insights into processes and tasks were obtained by replacing the current district manager on several vacations
- In the present position, a consistent increase in annual net sales was ensured by providing support and encouragement to the team.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Developed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control, and store opening and closing procedures.
Assistant Store Manager
Adidas Factory Outlet
05.2018 - 05.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Retail Sales Associate
Sport-Hoffmann GmbH & Co. KG
04.2010 - 04.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Retail Sales Associate
Nike Store
07.2008 - 07.2009
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and helped with product questions, selections, and purchases.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Training as Retail Sales Associate
E. Breuninger GmbH & Co. KG
09.2005 - 04.2008
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Education
Commercial Economist -
Akademie Handel
Nuremberg, Germany03.2010
Hauptschule -
Bismarckstraße
Nuremberg, Germany07.2005
Hauptschule -
Insel Schütt
Nuremberg07.2004
Gymnasium -
Sigena Gymnasium
Nuremberg, Germany07.2002
Grundschule -
Hauptschule Herschelplatz
Nuremberg, Germany07.1997
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Team leadership
- Goals and performance
- Staff management
Languages
English
Upper intermediate (B2)
Timeline
Store Manager
Adidas Outlet
05.2022 - Current
Assistant Store Manager
Adidas Factory Outlet
05.2018 - 05.2022
Retail Sales Associate
Sport-Hoffmann GmbH & Co. KG
04.2010 - 04.2018
Retail Sales Associate
Nike Store
07.2008 - 07.2009
Training as Retail Sales Associate
E. Breuninger GmbH & Co. KG
09.2005 - 04.2008
Commercial Economist -
Akademie Handel
Hauptschule -
Bismarckstraße
Hauptschule -
Insel Schütt
Gymnasium -
Sigena Gymnasium
Grundschule -
Hauptschule Herschelplatz
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