Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Durham

Newark

Summary

Dynamic and dedicated professional with extensive experience in customer service at Goodwill. Proven track record of enhancing customer satisfaction through effective communication and attention to detail. Skilled in product restocking and returns processing, consistently exceeding productivity goals while maintaining a welcoming environment. Committed to professionalism and integrity in all interactions.

Friendly and reliable Cashier offering unmatched customer service and workplace focus. .

Overview

6
6
years of professional experience

Work History

Cashier

Goodwill
10.2021 - 02.2024
  • Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
  • Assisted customers with inquiries, enhancing overall shopping experience through excellent service.
  • Maintained cleanliness and organization of checkout area to promote a welcoming environment.
  • Collaborated with team members to optimize workflow during peak hours, improving service speed.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Conducted thorough quality checks on donated items to maintain operational standards.
  • Processed incoming donations efficiently, ensuring timely entry into inventory management system.
  • Assisted in organizing donation drives, increasing community engagement and support for initiatives.
  • Developed strong customer service skills while interacting with donors on a regular basis.

Store Associate

Wawa
11.2019 - 01.2021
  • Assisted customers with product selection and inquiries to enhance the shopping experience.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Stocked shelves and organized merchandise to maintain a visually appealing store layout.
  • Monitored inventory levels, reporting discrepancies to management for timely replenishment.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Maintained a tidy and organized store to comply with cleanliness standards.

Stocking Associate

Walgreens
01.2018 - 09.2019
  • Stocked shelves efficiently, ensuring product availability and organization.
  • Assisted in inventory management, conducting regular counts to maintain stock accuracy.
  • Collaborated with team members to rotate products and minimize waste.
  • Maintained cleanliness and safety standards in storage and display areas.
  • Supported merchandising efforts by arranging promotional displays effectively.
  • Performed inventory control, such as counting and stocking merchandise.
  • Organized merchandise on the floor, priced items with a scan gun, and switched price tickets according to promotional sales and sale expiration dates.
  • Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.

Housekeeping and Laundry Attendant (volunteer)

Little Sisters Of The Poor
04.2018 - 07.2018
  • Maintained cleanliness and organization of resident rooms and common areas, ensuring a welcoming environment.
  • Operated laundry equipment efficiently, adhering to safety protocols and enhancing productivity.
  • Implemented effective cleaning techniques to uphold hygiene standards throughout the facility.
  • Monitored inventory levels of cleaning supplies, proactively requesting replenishment as needed.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Disposed of trash and recyclables each day to avoid waste buildup.

Education

Christiana High School
Newark, DE

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Customer service excellence
  • Professionalism and courtesy
  • Product restocking
  • Refunds and exchanges
  • Attention to detail
  • Order packaging
  • Retail merchandising
  • Returns processing

Timeline

Cashier

Goodwill
10.2021 - 02.2024

Store Associate

Wawa
11.2019 - 01.2021

Housekeeping and Laundry Attendant (volunteer)

Little Sisters Of The Poor
04.2018 - 07.2018

Stocking Associate

Walgreens
01.2018 - 09.2019

Christiana High School

Similar Profiles

CREATE PROFILE
Andrew Durham