Andrew John Reiss
16613 Howard Millman Ln
Summary
With over 10 years of experience as a Team USA member, my profound understanding of the importance of hard work and dedication has been the driving force behind my successful career. Consistently exceeding expectations, I have demonstrated the ability to not only meet, but surpass them. I fully recognize the dedication needed to achieve success and am willing to make sacrifices to accomplish my goals. My track record exemplifies unwavering determination and drive to effectively complete tasks. As a quick learner, always ready to take on new challenges and adapt to any situation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Aquatic Specialist/Interim
YMCA of Delaware
08.2024 - Current
- Tracked, organized and cleaned pool equipment and restocked or replaced inventory to keep pool in good working condition.
- Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
Assistant Pro Shop Manager
Crystal Sports Pro Shop
06.2022 - 06.2023
- Enhanced customer satisfaction by providing exceptional service and product recommendations.
- Evaluated sales trends to make informed purchasing decisions, maximizing return on investment.
- Coordinated repair services for damaged or malfunctioning equipment to maintain high-quality offerings within the Pro Shop.
- Resolved customer complaints professionally and efficiently, maintaining high standards of customer service throughout the process.
Barista
Starbucks
09.2021 - 05.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Artist- Principle Performer
Cirque du Soleil: AXEL
01.2019 - 01.2020
- Performed for thousand of people across the US and Canada.
- Contributed to creative process through original ideas and inspiration.
Assistant Project Manager
Monarch Management
01.2018 - 01.2019
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Monitored and tracked project metrics and collected data to share with project members.
Learn to Skate Instructor
The Broadmoor World Arena
01.2018 - 01.2019
- Implemented creative incentive programs to motivate students towards achieving their personal skating goals more efficiently.
- Successfully integrated new teaching techniques into lesson plans, improving overall instructional quality.
- Organized special events and workshops, increasing community awareness of the Learn to Skate program.
- Developed customized training plans for each participant, ensuring individual progress and skill achievement.
Education
Project Management Certificate -
University of Delaware
Skills
- Friendly and outgoing
- Employee training
- Project monitoring
- Patience and empathy
- Team player
- Motivational skills
- Teaching techniques
- Stage presence
Accomplishments
- Team USA member
- USFSA Junior and National Medalist
- Supervised team of 20+ staff members.
Certification
- Project Management from University of Delaware
- LifeGuard
- CPR/AED Certification
- First Aid Certification
Timeline
Aquatic Specialist/Interim
YMCA of Delaware
08.2024 - Current
Assistant Pro Shop Manager
Crystal Sports Pro Shop
06.2022 - 06.2023
Barista
Starbucks
09.2021 - 05.2022
Artist- Principle Performer
Cirque du Soleil: AXEL
01.2019 - 01.2020
Assistant Project Manager
Monarch Management
01.2018 - 01.2019
Learn to Skate Instructor
The Broadmoor World Arena
01.2018 - 01.2019
- Project Management from University of Delaware
- LifeGuard
- CPR/AED Certification
- First Aid Certification
Project Management Certificate -
University of Delaware
Similar Profiles
MARY CASEY REYNOLDSMARY CASEY REYNOLDS
Member Engagement and Sales Lead at YMCA of DelawareMember Engagement and Sales Lead at YMCA of Delaware
Satheesh NadarajahSatheesh Nadarajah
Senior Accountant at YMCA OF DelawareSenior Accountant at YMCA OF Delaware
Sha'Vonne JohnsonnSha'Vonne Johnsonn
Behavior Specialist at YMCA of DelawareBehavior Specialist at YMCA of Delaware