Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anett Karpati

Summary

Dynamic professional with a proven track record in customer service and team collaboration, honed at Beckett's Irish Pub. Skilled in order accuracy and multitasking, I excel in fast-paced environments, consistently enhancing guest experiences and fostering positive relationships. Committed to operational excellence and staff training, ensuring high standards and satisfaction.

Overview

17
17
years of professional experience

Work History

English Teacher

Self-employed
09.2017 - Current
  • Developed tailored lesson plans to enhance student engagement and comprehension.
  • Utilized diverse teaching methods to accommodate various learning styles and abilities.
  • Implemented assessment tools to evaluate student progress and adapt instructional strategies.
  • Fostered a positive classroom environment that encouraged open communication and collaboration.

Waitress

Beckett's Irish Pub and Restaurant
05.2012 - 06.2014
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order processing and delivery.
  • Collaborated with kitchen staff to streamline service during busy shifts.
  • Trained new waitstaff on menu items, service standards, and customer engagement techniques.

Receptionist

Liget Fitness and Wellness Centre
05.2010 - 04.2012
  • Managed front desk operations, ensuring seamless communication and customer satisfaction.
  • Streamlined appointment scheduling processes to enhance efficiency and minimize booking errors.
  • Trained new staff in reception protocols and systems, fostering team competence and cohesion.
  • Implemented effective communication strategies with clients, improving service response times.

Shop Manager

Halpin's Café
10.2009 - 03.2010
  • Supervised daily operations to ensure efficient workflow and customer satisfaction.
  • Trained and mentored staff on service excellence and café standards.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Developed staff schedules to align with peak business hours and operational needs.

Waitress and Bartender

Brogen's Pub and Restaurant
09.2008 - 10.2009
  • Worked effectively in fast-paced environments.
  • Resolved customer complaints promptly, fostering a positive atmosphere and repeat business.
  • Assisted in inventory management by tracking supplies and placing orders as needed.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Waiter's Assistant

Ashfort Court Hotel
12.2008 - 09.2009
  • Assisted servers with order delivery and table service to enhance guest satisfaction.
  • Maintained cleanliness and organization of dining areas to ensure efficient operations.
  • Supported inventory management by restocking supplies and monitoring stock levels.
  • Collaborated with kitchen staff to ensure timely preparation of meals and special requests.

Housekeeper

Ashfort Court Hotel
01.2008 - 12.2008
  • Supervised cleaning operations, ensuring adherence to quality standards and protocols.
  • Trained new staff on efficient housekeeping techniques and safety procedures.
  • Implemented inventory management system for cleaning supplies, optimizing usage and reducing waste.
  • Conducted regular inspections to maintain cleanliness and compliance with health regulations.

Education

Teaching English As A Foreign Language - English Education

TEFL Academy
Australia
10-2024

Bachelor of Science - Business And Diplomacy

International Business School
Budapest
09-2017

Skills

  • Order accuracy
  • Customer service
  • Strong multitasking
  • Team collaboration

Languages

English
Bilingual or Proficient (C2)

Timeline

English Teacher

Self-employed
09.2017 - Current

Waitress

Beckett's Irish Pub and Restaurant
05.2012 - 06.2014

Receptionist

Liget Fitness and Wellness Centre
05.2010 - 04.2012

Shop Manager

Halpin's Café
10.2009 - 03.2010

Waiter's Assistant

Ashfort Court Hotel
12.2008 - 09.2009

Waitress and Bartender

Brogen's Pub and Restaurant
09.2008 - 10.2009

Housekeeper

Ashfort Court Hotel
01.2008 - 12.2008

Teaching English As A Foreign Language - English Education

TEFL Academy

Bachelor of Science - Business And Diplomacy

International Business School

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Anett Karpati