Angela Grbesa
Sydney
Summary
Friendly and reliable hospitality worker with strong customer service skills and experience in fast-paced environments in Germany and Australia. Skilled in serving guests, handling orders and working efficiently within teams. Currently seeking a hospitality position in Sydney on a Working Holiday Visa 417
Overview
7
7
years of professional experience
12
12
years of post-secondary education
Work History
Au Pair
AUS
Sydney
2025.10 - Current
- Supervised daily activities for children, ensuring safety and engagement.
- Planned educational and recreational activities to promote development and learning.
- Assisted with homework and school projects, fostering academic growth and confidence.
Service Staff
Walther Wine House
Stuttgart
2021.12 - 2025.09
- Assisted customers with menu selections and provided friendly service
- Maintained cleanliness and organization of dining areas and service stations
- Supported team operations during peak hours
- Took customers order and provided attentive table service
Retail Assistance
DM Drogeriemarkt
Stuttgart
2024.05 - 2024.08
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays and store layout.
- Handled inventory management and restocked shelves regularly.
- Processed payments using cash register, credit card machine and POS system.
- Processed sales transactions accurately at the register.
HR Department
Mercedes-Benz Group
Stuttgart
2022.07 - 2023.08
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Fashion Internship
Staatstheater
Stuttgart
2019.07 - 2019.07
- Assisted design team with fabric selection and trend research for upcoming collections.
- Collaborated with stylists to prepare outfits for editorial shoots and client presentations.
- Assisted in selecting garments from showrooms to be used for shoots or shows.
Social Intership
St. Josef Kindergarten
Stuttgart
2019.05 - 2019.06
- Facilitated engaging activities for children in a safe and welcoming environment.
- Collaborated with team members to develop age-appropriate program content.
- Monitored children's behavior and ensured adherence to safety guidelines.
Education
Mittlere Reife - Raichberg Realschule
Secondary School
2014.09 - 2021.09
Pro Genius -
Berufskollege 1-2
Stuttgart 2018.09 - 2019.09
Fuchsrainschule
Primary School
2010.09 - 2014.09
Skills
- Customer service
- Teamwork & Communication
- Time management
- Organisation
- Cash handling
- Fast learner and highly adaptable
- Microsoft Word, Excel, PowerPoint
Languages
Croatian, German
First Language
English
Upper Intermediate (B2)
B2
Timeline
Au Pair
AUS
2025.10 - Current
Retail Assistance
DM Drogeriemarkt
2024.05 - 2024.08
HR Department
Mercedes-Benz Group
2022.07 - 2023.08
Service Staff
Walther Wine House
2021.12 - 2025.09
Fashion Internship
Staatstheater
2019.07 - 2019.07
Social Intership
St. Josef Kindergarten
2019.05 - 2019.06
Pro Genius -
Berufskollege 1-2
2018.09 - 2019.09
Mittlere Reife - Raichberg Realschule
Secondary School
2014.09 - 2021.09
Fuchsrainschule
Primary School
2010.09 - 2014.09