Angelika Wloch-Zielka
31 Westwood Crescent, Hamilton, South Lancashire
Summary
Dedicated Supervisor with 17 years of experience utilizing limited labor and material resources. Proficient and forward-thinking professional, well versed in setting goals in line with company's vision. Possess in-depth experience monitoring production processes and creating strategies to enhance productivity. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Well Organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
18
18
years of professional experience
Work History
Supervisor of Factory Operations
Mitsubishi Electric R&D Centre Europe B.V. - UK
2021.11 - Current
- Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
- Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
- Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
- Streamlined factory operations by implementing efficient production schedules and optimizing resource allocation.
- Improved employee performance with comprehensive training programs tailored to individual skillsets and job requirements.
- Reduced machine downtime for increased productivity by conducting regular maintenance checks and addressing issues promptly.
- Led team meetings to foster open communication channels among staff members, promoting a collaborative work environment conducive to problem-solving and innovation.
- Implemented lean manufacturing principles for a more streamlined workflow, leading to improved operational efficiency.
- Spearheaded successful efforts towards achieving ISO certification, demonstrating a commitment to upholding industry standards of quality management systems within the factory operations unit.
- Increased overall production efficiency by identifying bottlenecks in the production process and implementing targeted solutions.
- Managed inventory levels to ensure optimal stock availability, minimizing waste and reducing costs associated with excess inventory.
- Coordinated cross-functional teams to facilitate smooth communication between departments, resulting in seamless execution of complex projects.
- Continuously researched industry trends and advancements in technology to identify opportunities for innovation and integration within the factory operations, driving continuous improvement efforts.
- Supervised ongoing daily production phases.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Implemented policies and standard operating procedures for continuous improvement.
- Managed staff hiring, training and supervision.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Cultivated professional working relationships with peers and supervisors.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
Cleaning Crew Manager
CORDANT GROUP PLC
2021.02 - 2021.11
- Ensured compliance with all health regulations by maintaining accurate records of employee certifications and training sessions completed.
- Implemented eco-friendly practices, reducing waste and promoting sustainability in all cleaning operations.
- Optimized resource allocation for maximum productivity without sacrificing quality of service provided to clients.
- Maintained clear lines of communication between team members, fostering a cooperative work environment.
- Increased efficiency by assigning specific tasks based on individual strengths and skills among the crew members.
- Organized regular team meetings to discuss progress, address concerns, and celebrate successes as a unified group.
- Monitored industry trends to stay current on best practices for efficient and effective cleaning services provision.
- Established safety protocols for the use of chemicals and equipment, reducing workplace accidents.
- Reduced staff turnover by providing comprehensive training and fostering a supportive work environment.
- Proactively identified potential problems or obstacles in cleaning projects, devising creative solutions when needed.
- Coordinated with facility managers to ensure seamless execution of maintenance plans alongside daily cleaning routines.
- Improved overall cleanliness by implementing efficient cleaning schedules and procedures.
- Led a team of cleaners to consistently complete projects on time and within budget constraints.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry employee.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased employee performance through effective supervision and training.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Cleaning Crew Supervisor
National Express West Midlands
2006.11 - 2021.02
- Ensured timely completion of all cleaning tasks by effectively delegating responsibilities among team members and monitoring progress throughout the shift.
- Contributed to company growth by assisting management in hiring new employees based on skillset compatibility with current team dynamics.
- Optimized team performance by conducting regular evaluations and identifying areas for improvement.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
- Resolved conflicts within the team professionally, fostering positive relationships among crew members.
- Enhanced cleaning efficiency by implementing new procedures and techniques for the crew.
- Decreased absenteeism among crew members through promoting a supportive work culture focused on teamwork and communication.
- Improved client satisfaction with high-quality cleaning services through regular inspections and addressing issues promptly.
- Streamlined workflow by creating schedules, assigning tasks, and monitoring progress of the cleaning crew.
- Maintained a safe working environment by enforcing compliance with safety regulations and ensuring proper usage of equipment.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased employee performance through effective supervision and training.
- Adhered to safety protocols by enforcing proper equipment usage.
- Evaluated employee performance and developed improvement plans.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Developed and implemented staff recognition programs to motivate and reward employees.
Education
Faculty of Polish Studies
UKW Casimir The Great University In Poland
BydgoszczLevel 3 Award in Leadership And Management
Livingston06.2024
HR Disciplinary & Grievance Procedures Training
Birmingham06.2016
IOSH-Institution of Occupational Safety And Health
Birmingham02.2012
First Aid Training
Birmingham03.2010
Management Performance Course
Birmingham05.2009
Fire Warden / Fire Marshal
Birmingham09.2008
Manual Handling
Livingston08.2007
Skills
- Health and safety compliance
- Production Management
- Environmental Compliance
- Safety Procedures
- Performance monitoring
- Problem-Solving
- Training and mentoring
- Assigning Work
- Documentation And Reporting
- Worker Training
- Conflict Resolution
- Performance Improvement
- Work Planning and Prioritization
- Coaching and Mentoring
- Active Listening
- Critical Thinking
- Staff Development
- Teamwork and Collaboration
- Time Management
Timeline
Supervisor of Factory Operations
Mitsubishi Electric R&D Centre Europe B.V. - UK
2021.11 - Current
Cleaning Crew Manager
CORDANT GROUP PLC
2021.02 - 2021.11
Cleaning Crew Supervisor
National Express West Midlands
2006.11 - 2021.02
Faculty of Polish Studies
UKW Casimir The Great University In Poland
Level 3 Award in Leadership And Management
HR Disciplinary & Grievance Procedures Training
IOSH-Institution of Occupational Safety And Health
First Aid Training
Management Performance Course
Fire Warden / Fire Marshal
Manual Handling
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