Anita Caffee
Lewes
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service at Walmart. Proven ability to enhance customer satisfaction through effective communication and assistance. Skilled in technical problem-solving from my role as a Photo License Technician, ensuring optimal equipment functionality while training others in best practices.
Overview
32
32
years of professional experience
Work History
Cashier/Shelf Stocker
Walmart
09.2020 - 04.2025
- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
- Maintained knowledge of product offerings to assist customers with inquiries and selections.
- Handled cash register operations, including balancing drawers at shift end to ensure accuracy.
- Trained new cashiers on company policies, procedures, and customer service best practices.
Photo License Technician
SpArc Services/PennDOT
12.2015 - 12.2017
- Operated and maintained complex equipment to ensure optimal functionality.
- Diagnosed technical issues, implementing effective solutions to minimize downtime.
- Collaborated with team members to streamline workflows and enhance productivity.
- Trained junior technicians on best practices for equipment handling and safety protocols.
Senior Collections Representative
Hayt, Hayt & Landau
04.1993 - 01.2001
- Assisted in resolving customer inquiries regarding account balances and payment options.
- Maintained accurate records of customer interactions and payment arrangements.
- Supported collection efforts through effective communication with customers regarding overdue accounts.
- Learned company policies and procedures to ensure compliance during collections process.
Intake Clerical Worker
Crime Prevention Association Of Philadelphia
08.1998 - 06.2000
- Managed daily clerical tasks, ensuring accuracy and efficiency in data entry processes.
- Coordinated document preparation and filing systems to enhance organizational workflow.
- Assisted in developing office protocols that improved communication among team members.
- Trained new staff on administrative procedures and best practices for documentation.
Education
No Degree - Health Informatics
Walden University
Minneapolis, MNCertificate - National Professional Certification Customer Servi
NRF Foundation Research & Education
King Of Prussia, PA02-2008
GED -
Essex County College
Newark, NJ09-1979
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier/Shelf Stocker
Walmart
09.2020 - 04.2025
Photo License Technician
SpArc Services/PennDOT
12.2015 - 12.2017
Intake Clerical Worker
Crime Prevention Association Of Philadelphia
08.1998 - 06.2000
Senior Collections Representative
Hayt, Hayt & Landau
04.1993 - 01.2001
No Degree - Health Informatics
Walden University
Certificate - National Professional Certification Customer Servi
NRF Foundation Research & Education
GED -
Essex County College
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