Anjana Kumar
Quality Assurance Specialist
Berlin
Summary
Product-focused technologist with a solid foundation in Quality Assurance, experienced in e-commerce, social media, and food tech sectors. Proven track record in mobile testing, automation, and cross-functional collaboration to ensure high-quality user experiences. Increasingly focused on product strategy and user value, with a strong interest in bridging the gap between technical quality and product impact..
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Quality Assurance Specialist
NeoTaste GmBH
07.2024 - Current
- Built QA function from scratch in a fast-paced food tech startup, defining testing strategy and processes, Owned end-to-end manual and automated testing for all features and releases
- Hired, led, and mentored the QA team; managed task planning and performance reviews
- Set up and maintained UI automation framework; automated core test cases across mobile platforms, Reduced the manual effort by 65% and decreased the execution time by 3x
- Took complete ownership of setting up the bug prioritization metric; collaborated with Product to advocate for critical fixes. Owned release testing and QA sign-off, ensuring bug-free production rollouts
- Maintained internal product feedback channel; tracked and translated user issues into actionable requirements.
- Collaborated closely with Product and Engineering to ensure high-quality feature delivery
- Established test documentation, QA metrics tracking, and reporting for stakeholders
- Maintained weekly stakeholder relationships with Customer Support and Sales to identify and resolve user issues.
- Tested product analytics events and monitored critical data points to ensure accuracy. Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
Product Quality Analyst
Jodel GmBH
09.2021 - 04.2024
- Working as a Quality Analyst in the In-App Purchases/User retention squad, the squad primarily focuses on improving app Monetization, user engagement, and increasing new user retention.
- Facilitated communication between technical and non-technical stakeholders, ensuring clear understanding of project requirements and expectations.
- Strengthened internal communication channels through regular meetings with stakeholders across departments, facilitating seamless information exchange related to quality assurance efforts.
- Reduced production downtime by proactively identifying potential bottlenecks and developing strategies to address them efficiently.
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
- Conducted regular user surveys with the help of the customer support team on how to improvise the user experience and communicate the same to the product managers during the sprint planning sessions.
Product Quality Analyst
Amazon Development Center
04.2019 - 04.2021
- Worked as a Quality Analyst as a part of the Amazon Flex app team, carried out end to end product testing across multiple platforms to help the delivery executives worldwide. Flex is the global logistics mobile application used by delivery associates and partners handling day to day delivery.
- The flex app is used by over 300,000+ executives across the globe in multiple languages.
- Created test cases for multiple geographies involving cross-functional process flows to carry out functional and nonfunctional tests using Jira and Testrail.
- Carried out regression and performance testing for daily app updates by creating test scripts in coral and logging and communicating bugs with functional and technical deviations.
- Worked on end to end testing on a Beta version of the amazon app before its worldwide release.
Education
Bachelor of Technology - Information Technology
Loyola - ICAM College of Engineering And Technology
Chennai, India 07.2014 - 05.2018
Skills
- User-Centric Approach
- Customer Obsession
- UI Automation
- Problem-Solving
- Decision Making
- Data-driven approach
- Market Research
- Strategic Thinking
- Quality Assurance
- Team leadership
Timeline
Quality Assurance Specialist
NeoTaste GmBH
07.2024 - Current
Product Quality Analyst
Jodel GmBH
09.2021 - 04.2024
Product Quality Analyst
Amazon Development Center
04.2019 - 04.2021
Bachelor of Technology - Information Technology
Loyola - ICAM College of Engineering And Technology
07.2014 - 05.2018
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