Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Carpinteri

Middletown

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

5
5
years of professional experience
2023
2023
years of post-secondary education

Work History

Shift Leader

Bruster's Real Ice Cream
Marietta
11.2024 - 06.2025

Same as before

Surveyor

CMES
Norcross
01.2022 - 02.2023
  • Conducted land surveys to determine property boundaries and features.
  • Utilized surveying instruments to collect precise data for reports.
  • Documented field notes and observations for future reference and analysis.
  • Participated in site visits to gather information and assess conditions.
  • Utilized GPS systems to record geographical coordinates of surveyed sites.
  • Maintained accurate records of all surveys conducted with detailed diagrams and descriptions.
  • Calibrated instruments used in conducting surveys according to manufacturer specifications.
  • Compiled field notes and sketches into comprehensive reports that documented survey findings.
  • Consulted with engineers and architects regarding proposed designs or modifications that may affect existing site boundaries or landmarks.
  • Ensured accuracy when using specialized instruments such as levels, transits, and theodolites during surveys.
  • Reviewed existing survey information to ensure proper placement of structures or features in relation to boundaries.
  • Researched historical records in order to locate evidence related to previous surveys or boundary lines.
  • Determined boundaries using surveying equipment and mathematical calculations.
  • Reviewed field survey data using calculator, computer and GPS equipment.
  • Maintained equipment and tools to ensure accurate survey results.

Shift Leader

Bruster's Real Ice Cream
Marietta
01.2020 - 01.2022
  • Supervised daily operations and staff performance during peak service hours.
  • Trained new team members on customer service and ice cream preparation techniques.
  • Handled customer inquiries and resolved issues to ensure satisfaction.
  • Maintained cleanliness and organization of the serving area and equipment.
  • Assisted in inventory management, including ordering and restocking supplies.
  • Implemented safety protocols to ensure a safe working environment for staff.
  • Collaborated with team members to improve workflow and service efficiency.
  • Monitored product quality to maintain high standards of ice cream offerings.
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Checked orders for quality and completeness.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.

Education

Hillgrove High School
Powder Springs, GA

Skills

  • Team leadership
  • Customer service
  • Operations management
  • Training and development
  • Surveying techniques
  • Equipment calibration
  • Effective communication
  • Time management
  • Problem solving
  • Workflow optimization
  • Sales expertise
  • Employee attendance monitoring
  • Equipment troubleshooting
  • Strategic thinking
  • Strong verbal and written communication
  • Problem-solving
  • Team-building activities
  • Flexible schedule
  • Shift leadership
  • Rules enforcement
  • Client support

Timeline

Shift Leader

Bruster's Real Ice Cream
11.2024 - 06.2025

Surveyor

CMES
01.2022 - 02.2023

Shift Leader

Bruster's Real Ice Cream
01.2020 - 01.2022

Hillgrove High School
Anthony Carpinteri