Anton Rizov
Mönchengladbach
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Leader
UPS Healthcare
08.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Team Leader
Belden
11.2020 - 06.2022
- Team leader of all the process: picking, packing and shipping at Belden for project ICOS.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Warehouse Order Picker
Belden
04.2020 - 11.2020
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
- Met tight deadlines by efficiently navigating warehouse layout and prioritizing high-priority orders for expedited shipping.
- Achieved consistent punctuality and attendance, demonstrating commitment towards meeting warehouse performance objectives.
- Maintained a safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
Restaurant Manager
Family Italian Restaurants "Verdi"
07.2018 - 03.2020
- Responsible for the work, hygiene and order in the restaurant.
- Processing of documentation related to the operation of the restaurant.
- Controlling and organizing all kind of deliveries "to" and "from" the restaurant.
- Responsible for the schedule of workers for the week/month.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
Waiter and Sales Hall Manager
Family Italian Restaurants "Verdi"
03.2017 - 07.2018
- Serving food and beverages to the "VIP" clients.
- Responsibility for the order, the hygiene and the work process in the restaurant.
- Responsible for the reservations, parties and special events.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Bartender/Barista
Family Italian Restaurants "Verdi"
01.2017 - 03.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Call center employee
60k
10.2015 - 01.2017
- Customer service for rent a car department, game support department and internet support department.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor - Linguistics with IT Texhnologies
PU "Paisii Hilendarski"
Plovdiv, Bulgaria05.2019
High School Diploma -
High School With Foreign Languages "Ivan Vazov"
Smolyan, Bulgaria05.2015
Skills
- Microsoft Office Package
- Assembling
- Searching/Collecting
- Quality control
- Troubleshooting
- Analysis skills
- Sale
- Microsoft Excel
- Time Management
- Loss prevention
- Guest service
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Team Supervision
- People Management
- Staff Training
- Work Planning and Prioritization
- Coaching and Mentoring
- Documentation And Reporting
- Performance Improvement
- Work Planning
- Complex Problem-Solving
- Analytical Thinking
- Goal Setting
- Quality Improvement
- Conflict Resolution
- Leading Team Meetings
- Client Support
- Client Service
- Shift Scheduling
- Influencing skills
- Technical Support
- Key Performance Indicators
- Account Management
- Call Center Operations
- Multitasking
- Active Listening
- Relationship Building
- Process Improvement
- Team building
- Decision-Making
- Excellent Communication
- Written Communication
- Professionalism
- Adaptability
- Video Editing
- Audience Engagement
- Social Media Marketing
- Content Strategy
- Social Media Management
Certification
- Reach truck certificate, 01/01/22, 01/01/27
- Forklift Certificate, 01/01/22, 01/01/27
- EPT certificate, 01/01/22, 01/01/27
Languages
English
Bilingual or Proficient (C2)
Bulgarian
Bilingual or Proficient (C2)
Polish
Advanced (C1)
Deutsch
Intermediate (B1)
Street
Mönchengladbach 41238
Content Creator
I am a content creator, copywriter, and video editor, and I manage a successful Instagram page in the health niche where I showcase my creative work and knowledge about health and how to live a better life. My expertise lies in crafting compelling narratives, visually engaging content, and dynamic videos that captivate audiences. Through strategic content planning and a keen understanding of social media trends, I have grown my page's following and engagement, effectively connecting with a diverse audience and building a strong online presence.
Work Preference
Work Type
Full TimeContract WorkInternshipGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsPaid time offWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Content Creation & Graphic Design
Video Editing
Copywriting & Content Management
Social Media Management
Digital Marketing & SEO
Audio Editing
Interests
Content Creation & Graphic Design
Video & Audio Editing
Timeline
Team Leader
UPS Healthcare
08.2022 - Current
Team Leader
Belden
11.2020 - 06.2022
Warehouse Order Picker
Belden
04.2020 - 11.2020
Restaurant Manager
Family Italian Restaurants "Verdi"
07.2018 - 03.2020
Waiter and Sales Hall Manager
Family Italian Restaurants "Verdi"
03.2017 - 07.2018
Bartender/Barista
Family Italian Restaurants "Verdi"
01.2017 - 03.2017
Call center employee
60k
10.2015 - 01.2017
Bachelor - Linguistics with IT Texhnologies
PU "Paisii Hilendarski"
High School Diploma -
High School With Foreign Languages "Ivan Vazov"
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