Antonella Pullella

Responsible for overseeing daily operations of the cemetery office, providing compassionate and efficient customer service, maintaining records, and managing all aspects of headstone and memorial product sales.

This role requires strong organizational skills, attention to detail, and the ability to guide families through the memorialization process with empathy and professionalism.

Key Responsibilities - Office Management:

- Serve as the primary point of contact for families, funeral homes, and vendors.

- Maintain accurate records of burials, interments, lot ownership, and cemetery plots.

- Manage scheduling for interments and coordinate with grounds staff.

- Handle incoming calls, emails, mail, and in-person inquiries.

- Ensure compliance with local and state regulations related to cemetery operations.

- Maintain cemetery maps and records.

- Process payments, invoices, and deposits; manage petty cash and office supplies.

Headstone Sales:

-Assist families with selecting and purchasing headstones, markers, and memorial products.

- Educate clients on product options, materials, designs, engraving, and pricing.

- Generate quotes and finalize sales contracts.

- Coordinate orders with manufacturers and monitor production timelines.

- Oversee installation scheduling and ensure quality control upon completion.

- Serve as the first point of contact for school visitors, parents, and staff, maintaining a welcoming and professional front office environment.

-Manage the school's administrative operations including scheduling, filing, and correspondence.

- Maintain accurate student records and enrollment data using HAC and PHRST. Additionally to include yearly unit count input.

- Support the principal with calendar management, meeting coordination, and preparation of reports.

- Prepare and distribute internal and external communications such as newsletters, announcements, and official letters.

- Oversee and assist with the planning of school events, assemblies, and staff meetings.

-Coordinate the collection and processing of attendance records.

-Process requisitions, maintain office supplies inventory, and manage school budgets or petty cash as needed.

-Supervise and provide guidance to secretarial or clerical staff.

-Ensure compliance with school district policies and confidentiality standards.