Antony Tharassery Joseph
Solingen
Summary
Energetic Operations Executive adept at overseeing cross-functional teams in fast-paced and dynamic environments. Strengths include performance improvement, organizational restructuring and team building. Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond. High-achieving [Job Title] with demonstrated skills in integrating operational strategies, building partnerships and developing new revenue streams. Skillfully manage KPIs and internal controls to monitor operational trends and devise forward-thinking solutions. Results-focused, flexible and resilient in resolving issues. Leader with 8 years of successful Operations Executive experience within [Logistics / Freight Forwarding and Supply Chain Management. Employs organizational skills, interpersonal skills and computer data knowledge to effectively perform administrative and operational support duties with maximum impact. Consistently promotes company values and service standards for efficient office operations.
Overview
18
18
years of professional experience
Work History
Operation Executive
Kintetsu World Express (Saudi Arabia) Ltd
08.2016 - Current
- Streamlined operations by implementing efficient processes and systems.
- Reduced operational costs through effective resource allocation and management.
- Managed cross-functional teams to achieve project goals on time and within budget.
- Optimized supply chain processes for increased efficiency and cost savings.
- Developed strong relationships with vendors, improving collaboration and negotiation outcomes.
- Receive Sea Freight enquiries for Export Shipments from Bahrain & Saudi Arabia Clients for all
type terms include CIF, C & F, FOB, FCA, EX‑WORK, DDP, DDU, DAP etc. - Obtain freight rates from carriers and prepare quotation and circulate to clients within 12 hours
from the receipt of enquiry. - For DDP & DAP enquiries, Co‑Ordinate with respective destination offices and fetch the
destination delivery charges inclusive of duty / VAT and prepare final quotation and circulate to
clients within 24 Hours from the receipt of enquiry. - After winning the business, taken care all operational activities includes:
Receive booking request from client.
Process and submit booking andobtainconfirmation from carriers and notify to customer.
For Ex‑Work shipments, co‑ordinate with 3rd party vendor and complete the transport / export
customs clearance and return laden container back to port before the cy cut off ends.
Process Shipping instruction (Bill Of Lading Instruction) / Export Container Manifest.
Provide draft Bill of Lading to client and complete the necessary amendment prior to BL
confirmation to be given to Carrier.
Obtain Original BL or SWBL from Carrier and issue to customer have the credit agreement in
place. - For Cash on Delivery customers, ensure payments are collect prior to final BL release.
- Process Revenue Invoice disseminate to customer soon after the vessel departure.
- Process Carrier Invoices and provide the documents (invoice) to Finance and settle the payments to carrier.
Operation Analyst
APL Logistics Bahrain WLL
10.2010 - 07.2016
- 100% supply chain management system and primary job function is to maintain strong
customer relation. - Timely updates and email responses are delivered within the time frame.
- All system updates are completed within the time frame of the Organization.
- Vendor evaluation are strictly completed prior to collaborate them with the organization to Execute job function including transport, local customs clearance and GCC border customs clearance & Air Port cargo clearance.
- Continuous follow ups and frequent co-ordination required for a hassle free and successful job
execution so that deliver 100% satisfaction to our valued customers. - Invoices are delivered to customers immediately after the job execution.
- Ensure to collect vendor invoices on weekly basis and process the invoices up on receipt by
verifying with the final contract and payments are settled before exceeding the credit period. - Contributed to a positive work environment by fostering open communication channels among team members, resolving conflicts promptly.
- Maintained a strong focus on customer satisfaction, ensuring timely resolution of issues and implementing proactive measures to prevent future occurrences.
- Tracked and analyzed reports to determine needed improvements.
- Collected, arranged, and input information into database system.
- Developed and updated tracking spreadsheets using Microsoft Excel.
- Used LSS (Logistics Super Suite) to model data and forecast trends.
- Formulated mathematical or simulation models of problems, relating constants and variables, conflicting objectives and related numerical parameters.
Vessel Operation Executive
APL Tuticorin India Private Limited
07.2008 - 09.2010
- Handled vessel operations including ETC (Equipment Transshipment completions) & Vessel
Planning in Navis system. - Key functions were preparing load list after getting booking confirmation for Customer ServiceTeam.
- Load plan was processed and share to vessel captain and obtain Load Plan approval prior to vessel ETA in Tuticorin Port, South India.
- Vessel slots were booked with 3rd party feeder operator based on the business forecast
received from Sales team on weekly basis. - Shipment updates were completed prior to ETC and verify with load list prior to final report
sent to transshipment team (Colombo, Sri Lanka). - Co-ordinate with regional network team for route & vessel eta/etd changes. The same information were passed to local office sales / CSR teams for visibility.
- Vendor invoices were processed and handed over to Finance team for payments.
- Maintained a good rapport with Tuticorin Port & feeder operator which resulted a hassle free
working atmosphere throughout my tenure. - Export General Manifest submissions to Tuticorin Customs for export shipments within time
frame set by customs. - Container movement (yard to vessel & vessel to yard) were updated on daily basis in the APCA Global System.
- According to customer requirement, GOH (Garments on Hangers) containers were fabricated and delivered.
- Collaborated on operational support tasks to achieve common goal.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Developed operational processes to help organization adapt to market change.
Administrative Executive
Out Source Partners International, Cochin Ltd
04.2006 - 06.2008
- Out Source Partners International (100% BPO) Primary responsibility was acting as a facilitator for entire employees in the organization.
- OPI was a BPO section and having 1500 employees working for total 17 hours divided in to 3 shifts contains 8 hours each shift.
- Food and company transport including pick and drop was arranged on shift basis based on employee requirements.
- Food quality inspection was done on day today basis. Daily inspection was done on office and premise cleaning and delivered a 100% hygienic working atmosphere & environment to the organization.
- Emergency transportation was delivered to sick and exhausted employees in the work place.
- Continuous monitoring of vehicles with the support of GPRS especially night trips.
- Reduced operational costs with thorough Vendor negotiation and expense tracking, optimizing resource allocation.
- Coordinated travel arrangements for executives, ensuring seamless itineraries and reducing expenses.
- Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
- Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects.
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Served as a liaison between executives and clients or stakeholders; maintained strong relationships through effective communication.
- Collected data, input records and protected electronic files.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Created and updated records and files to maintain document compliance.
- Answered high volume of phone calls and email inquiries.
- Handled incoming and outgoing mail, email and faxes.
- Created and managed office systems to efficiently deal with documentation.
- Took notes and dictation at meetings and circulated Minutes of the Meeting to the participants and management.
Education
Bachelor of Arts - Distance Education Learning System
University Of Calicut, Kozhikode, Kerala, India
Kerala, India03.2006
High School Diploma -
Sree Rama Varma High School, Kerala, India
Kerala, India03.1993
Skills
- Scheduling Coordination
- Operational Efficiency
- Cost analysis and savings
- Strategic planning and execution
- Process Improvements
- Supply Chain Management
- Purchasing and planning
- Cost Reduction
- Transportation Management
- Facilities Management
- Financial performance understanding
- Operations Oversight
- Operations Management
- Operational Excellence
- Warehouse Management
- Schedule Management
- Customer Retention
- Quality Assurance
- Data Management
- Cost Control
- Data Analysis
- Customer Service Management
- Employee Relations
- Employee Motivation
- Problem-solving aptitude
- Team building
- Problem-Solving
- Problem-solving abilities
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
German
Beginner (A1)
Timeline
Operation Executive
Kintetsu World Express (Saudi Arabia) Ltd
08.2016 - Current
Operation Analyst
APL Logistics Bahrain WLL
10.2010 - 07.2016
Vessel Operation Executive
APL Tuticorin India Private Limited
07.2008 - 09.2010
Administrative Executive
Out Source Partners International, Cochin Ltd
04.2006 - 06.2008
Bachelor of Arts - Distance Education Learning System
University Of Calicut, Kozhikode, Kerala, India
High School Diploma -
Sree Rama Varma High School, Kerala, India
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