Arghya Mondal
Dusseldorf
Summary
Insightful Information Technology Manager with 13 years of IT experience including oversight of ECM technical expert, application support and management. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Senior Application Manager
Bayer Business Services GmbH
Dusseldorf
05.2020 - Current
- Manage various (more than 10) ECM applications, including validated and non-validated systems
- End-to-end management of global regulatory information in various regions of the client, including North America, Europe and external partners.
- Assessed project milestones and team performance to keep staff on-task.
- Enhanced interfaces to promote better functionality for users.
- Supervised architecture, design and implementation of company-wide platforms and applications.
- Identified value opportunities to exploit product for maximum business effectiveness.
- Automated monitoring and security measures to reduce required employee attention.
- Investigated system issues and implemented resolutions to reduce downtime.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Technical Lead
Tata Consultancy Services Ltd
Kolkata
12.2018 - 04.2020
- Migrate and hypercare a validated mission-critical application from Documentum to Veeva Vault, a cloud-based content management system (CMS) developed and configured for Gilead by Veeva Systems
- Assessed project milestones and team performance to keep staff on-task.
- Investigated system issues and implemented resolutions to reduce downtime.
- Drove technical initiatives for large enterprise systems to align with long-term business strategies.
- Supervised architecture, design and implementation of company-wide platforms and applications.
- Identified value opportunities to exploit product for maximum business effectiveness.
Technical Consultant
Tata Consultancy Services Ltd, ECM
Foster City
03.2014 - 11.2018
- End-to-end management of global regulatory information in various regions of the client, including North America, Europe, Japan, China and Australia as well as external partners
- The submission of documents for the approval process is usually based on company-important deadlines.
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Improved operations through consistent hard work and dedication.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
ECM Documentum Developer, Administrator
Tata Consultancy Services Ltd
New Jersey
06.2009 - 02.2014
- Develop & Support of ECM application.
- The challenge is to support many new applications on the same platform with different Technologies.
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Led version control efforts for organization, employing public and open source repositories.
- Designed customized solutions for proposals to potential customers.
- Translated customer requirements into written use cases.
- Documented technical workflows and knowledge to educate newly hired employees.
- Discussed issues with team members to provide resolution and apply best practices.
Developer
Tata Consultancy Services Ltd
Bangalore
09.2008 - 05.2009
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Planned and developed interfaces that simplified overall management and offered ease of use.
- Designed reusable and reliable code for use within distributed cloud environments.
Education
Master of Technology - Nano Science & Technology
Jadavpur University
Kolkata, India 05.2006 - 05.2008
BACHELOR OF TECHNOLOGY - Electronics And Telecommunication
West Bengal Board of Technical Education
07.2002 - 06.2006
Skills
ECM Documentum, CARA, Veeva Vault
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Application Manager
Bayer Business Services GmbH
05.2020 - Current
Technical Lead
Tata Consultancy Services Ltd
12.2018 - 04.2020
Technical Consultant
Tata Consultancy Services Ltd, ECM
03.2014 - 11.2018
ECM Documentum Developer, Administrator
Tata Consultancy Services Ltd
06.2009 - 02.2014
Developer
Tata Consultancy Services Ltd
09.2008 - 05.2009
Master of Technology - Nano Science & Technology
Jadavpur University
05.2006 - 05.2008
BACHELOR OF TECHNOLOGY - Electronics And Telecommunication
West Bengal Board of Technical Education
07.2002 - 06.2006
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