Oracle Opera Cloud PMS
Ariadna Koesling
Executive Support
Berlin
Summary
Committed to continuous learning and embracing new challenges, actively seeking opportunities for professional growth. Strong aptitude for organization and problem-solving, excelling in fostering collaboration and implementing innovative solutions to drive success. Thriving in dynamic environments, constantly seeking ways to enhance efficiency and improve processes. Drawing on background in Business Administration, as well as experience as an Executive Assistant and Team Leader in the hospitality industry, bringing a results-driven approach to every endeavor.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Team Leader
Premier Inn Berlin Airport Hotel
03.2023 - 02.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Coordinating across departments to optimize efficiency.
- Conducted statistical analysis leveraging using Excel pivot tables, and data visualization tools to support decision-making and reporting.
- Monitoring KPIs and implementing performance-enhancing initiatives
- Assisted in financial reporting, budget monitoring, and cost control initiatives.
- Handling complex tasks, managing risks, and providing training in order to achieve high levels of guest and staff satisfaction in a high-pressure, customer-oriented environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Executive Assistant
V&C Personal Service
10.2022 - 02.2024
- Provided high-level administrative support to senior executives, managing complex schedules, coordinating meetings, and arranging travel logistics
- Primary point of contact between executives and internal/external stakeholders
- Utilized Microsoft Office Suite daily, including Excel for data management, Outlook for scheduling, Word for document preparation
- Conducted research and gathered relevant data to support executive decision-making and strategic planning
- Streamlined administrative processes to improve efficiency and optimize workflow for the executive team
- Handled confidential and sensitive information with discretion and tact.
Education
Associate's Degree - Modern languages, specialised in English
Instituto Universitario Tecnologico Superior de Oriente (IUTSO)
Skills
Analytical thinking
Cross-functional collaboration
Teamwork and collaboration
People management
Problem-solving
Process Optimization
Work Planning and Prioritization
KPI Analysis
Software
Timeline
Team Leader
Premier Inn Berlin Airport Hotel
03.2023 - 02.2025
Executive Assistant
V&C Personal Service
10.2022 - 02.2024
Associate's Degree - Modern languages, specialised in English
Instituto Universitario Tecnologico Superior de Oriente (IUTSO)
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