Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Armando Shtylla

Armando Shtylla

Hamburg,Germany

Summary

I am a results-driven professional with a strong focus on client relations and achieving company goals in sales and portfolio growth. As a dedicated promoter of products, I excel in interacting with business professionals, leveraging my excellent communication skills to drive business achievements. Fluent in English at a C2 level, I am adept at handling phone and in-person conversations with ease and professionalism. My approach is centered on getting the job done efficiently while ensuring the success of the company in reaching our collective objectives. I am committed to fostering positive client experiences and contributing to the overall success of the organization.

Overview

9
9
years of professional experience

Work History

Sales Representative Team Leader

BallkanikoGin
Hamburg, Germany
11.2023 - 07.2024
  • Conducted regular market research to stay ahead of industry trends and adjust strategies accordingly.
  • Expanded market reach by identifying untapped segments and developing targeted campaigns to attract new customers.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Set and achieved company defined sales goals.
  • Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.

All Rounder

Raddison Blue Hamburg
Harburg, Germany
04.2023 - Current
  • Boosted product sales by conducting engaging product demonstrations and highlighting key features.
  • Motivated team members to meet and exceed sales targets.
  • Achieved top sales performer status within the organization due to consistent dedication and drive for success.
  • Achieved or exceeded company-defined sales quotas.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Presented professional image consistent with company's brand values.
  • Stayed current on company offerings and industry trends.

Receptionist

Premium Hotel
Durres, Albania
05.2017 - 08.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Kept reception area clean and neat to give visitors positive first impression
  • Confirmed appointments, communicated with clients and updated client records
  • Answered central telephone system and directed calls accordingly
  • Resolved customer problems and complaints
  • Responded to inquiries from callers seeking information.

HSE Inspector

LIMAK
Moglice, Albania
08.2015 - 04.2017
  • Created safe work environment by complying with safety, health and security requirements
  • Conducted incident investigations, participated in audits and collected data and information to maximize workplace safety
  • Mentored and supported staff in identifying and implementing procedures and practices to protect safety and security of workers
  • Accompanied, documented and reported OSHA inspections, insurance oversight and other formal safety and security measures at work site
  • Supported interaction with local emergency response agencies and responders to coordinate work site security requirements
  • Provided new-employee health and safety orientations and developed materials for presentations
  • Recommended measures to help protect workers from potentially hazardous work methods, processes and materials.

Education

Bachelor of Science - Jurisdiction Field of Criminology

Univeristy of Struga
Struga North Macedonia
06.2020

Skills

  • Retail Sales Techniques
  • Service Sales
  • Sales presentation creation
  • Sales calls
  • Presentation Skills
  • Product Demonstration
  • Public Speaking
  • Effective Communication
  • Effective persuasion
  • Sales closing
  • Raising Capital
  • Sales Reporting
  • Flyer distribution
  • Performance monitoring
  • Critical Thinking
  • Sales and Marketing

Languages

Albanian
Bilingual or Proficient (C2)
Greek
Native or Bilingual
German
Limited Working
English
Native or Bilingual

Timeline

Sales Representative Team Leader

BallkanikoGin
11.2023 - 07.2024

All Rounder

Raddison Blue Hamburg
04.2023 - Current

Receptionist

Premium Hotel
05.2017 - 08.2017

HSE Inspector

LIMAK
08.2015 - 04.2017

Bachelor of Science - Jurisdiction Field of Criminology

Univeristy of Struga
Armando Shtylla