MS Office
Arnaud DEVREUX
Back Office Management & Small Business Owner
Summary
Adept at fostering teamwork and optimizing workflows, I significantly enhanced cross-functional collaboration and resource allocation at Saxoprint GmbH. My expertise in document management and process improvement, coupled with a proven track record in boosting customer satisfaction and reducing costs, showcases my ability to deliver impactful results.
Overview
12
12
years of professional experience
4
4
Languages
Work History
Back Office Manager
Saxoprint GmbH
03.2023 - Current
- Facilitated cross-functional collaboration on key projects by establishing clear communication channels and fostering a culture of teamwork among employees.
- Assessed risk factors within the organization''s operations framework, developing mitigation plans to minimize potential losses or disruptions in service delivery.
- Improved communication between departments through the implementation of effective collaboration tools and regular interdepartmental meetings.
- Optimized resource allocation by regularly evaluating staffing needs, adjusting schedules, and reallocating tasks as needed.
Creator, Developper and Currently Owner
Die Jacqueline Waffeln
01.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Communications Specialist
Self Employed Web
09.2012 - 03.2024
- Enhanced brand visibility by strategically developing and executing targeted marketing campaigns.
- Designed visually engaging presentations to effectively convey complex information to diverse audiences.
- Met with media and press personnel to schedule interviews and issue company statements.
- Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
- Developed ideas and leads for new stories according to industry trends.
Back Office Executive, Marketplaces Specialist
Berlin Brands Group
02.2018 - 09.2021
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Created and delivered presentations to internal and external stakeholders to showcase work.
- Interpreted clients' needs and introduced services to fit specific requirements.
Event Manager
Storkower U.G.
01.2017 - 02.2018
- Coordinated florists, photographers, and musicians for events.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Generated ideas to enhance and expand current event offerings.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
- Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
Event Manager
Shmn Events
01.2014 - 12.2016
- Almost 200 events in all across FR, BE, DE and CH.
- Developed and implemented successful marketing plans to generate event revenue.
- Reduced event costs by negotiating favorable terms with suppliers and vendors without compromising on quality or service levels.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
Education
Associate of Arts -
International Representative of The Liège Waffle
La Strème 04.2001 -
Master of Arts - Information And Communication
University of Liège (ULG)
Liège 04.2001 -
Bachelor of Arts - Communication Studies
Universidad Francisco De Vitoria (ERASMUS)
Madrid 04.2001 -
Skills
Document Management
Workflow Optimization
Process Management
File Management
Report Generation
Teamwork and Collaboration
Meeting Coordination
Software
Salesforce
Jira
Google Docs
Interests
Sport
Hiking
Gym
Gardening
Discovering foreign cultures and food
Nature
Board games
Timeline
Back Office Manager
Saxoprint GmbH
03.2023 - Current
Creator, Developper and Currently Owner
Die Jacqueline Waffeln
01.2022 - Current
Back Office Executive, Marketplaces Specialist
Berlin Brands Group
02.2018 - 09.2021
Event Manager
Storkower U.G.
01.2017 - 02.2018
Event Manager
Shmn Events
01.2014 - 12.2016
Communications Specialist
Self Employed Web
09.2012 - 03.2024
Associate of Arts -
International Representative of The Liège Waffle
04.2001 -
Master of Arts - Information And Communication
University of Liège (ULG)
04.2001 -
Bachelor of Arts - Communication Studies
Universidad Francisco De Vitoria (ERASMUS)
04.2001 -
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