Arold Smith Mafo Fotso
Essen
Overview
8
8
years of professional experience
Work History
Infrastructure Engineer
LucaNet AG
Essen, Germany
12.2023 - Current
- Migrated legacy systems to modern platforms for increased efficiency and reduced maintenance costs.
- Coordinated with vendors for equipment procurement, installation, maintenance contracts, ensuring optimal service levels at competitive pricing points.
- Developed technical documentation for infrastructure design, implementation, and troubleshooting procedures.
- Reduced downtime by proactively identifying and addressing potential issues in the IT infrastructure.
- Provided Tier-3 support to resolve complex issues for clients and maintain high customer satisfaction levels.
IT Administrator
LucaNet
Berlin
09.2023 - 12.2023
- Design, installation, and maintenance of network equipment (hubs, switches, routers)
- Monitoring and maintaining of all computer systems (servers, storage ) and networks
- Setting access to file resources, and databases
- Installation and maintenance of office IT equipment (printers, fax, copy )
- Responsible for day-to-day system administration (creating, configuring, building, deploying, and managing SCCM systems).
IT Support Specialist
AccessHolding Microfinance AG
Berlin
11.2020 - 03.2023
- End user support, networking, management processes, Multiple systems
- Analytical and problem-solving skills
- Experience with system and application administration: Active Directory, JIRA, Confluence, Office 365
- Backup and Recovery management
- Database monitoring via Nagios
- Databases Skills (Maintenance, Security, Scrambling and migrating data)
- Working closely with the business department for Research and Development Team to improve the infrastructure architecture and Business processes.
Junior Database Administrator Intern
Afridevco Consulting
Douala
01.2017 - 08.2017
- Database Monitoring
- Inventories management
- Performance troubleshooting.
Education
Bachelor Degree In Business Administration -
International Business School of Budapest.
Budapest 09.2017 - 12 2018
Google IT Support Certificate - undefined
Google
Berlin 09.2021 - 12 2021
Bachelor in Digital Business and Data Sciences - undefined
University of Europe for Applied Sciences.
Berlin 02.2019 - 2 2022
Skills
Microsoft Office
Languages
German
Upper intermediate (B2)
French
Advanced (C1)
English
Advanced (C1)
Timeline
Infrastructure Engineer
LucaNet AG
12.2023 - Current
IT Administrator
LucaNet
09.2023 - 12.2023
Google IT Support Certificate - undefined
Google
09.2021 - 12 2021
IT Support Specialist
AccessHolding Microfinance AG
11.2020 - 03.2023
Bachelor in Digital Business and Data Sciences - undefined
University of Europe for Applied Sciences.
02.2019 - 2 2022
Bachelor Degree In Business Administration -
International Business School of Budapest.
09.2017 - 12 2018
Junior Database Administrator Intern
Afridevco Consulting
01.2017 - 08.2017
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