Arpit Shah
Senior Software Engineer / Site Reliability Engineer
Berlin
Summary
Results-driven software engineer with over 12 years of experience in designing, building, and operating large-scale distributed systems. Expertise in Java and Spring Boot backend development, microservices, and cloud-native architectures, complemented by hands-on experience in Site Reliability Engineering (SRE) practices. Proficient in implementing SLIs/SLOs, creating observability dashboards using tools such as New Relic, Dynatrace, and DataDog, and developing automation tools in Python to enhance reliability and minimize downtime. Strong commitment to bridging development and operations fosters the creation of resilient, scalable, and business-critical systems.
Overview
13
13
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Site Reliability Engineer – Portfolio Level
CARIAD SE (Volkswagen Group)
01.2022 - Current
- Coordinated with multiple product SRE teams to review and track major incidents, ensuring faster resolution and cross-team learning.
- Defined, monitored, and improved SLI/SLO-based reliability metrics, embedding error-budget-driven decisions.
- Designed and implemented monitoring dashboards in New Relic and Dynatrace for proactive anomaly detection.
- Investigated systemic reliability gaps such as success rate drops and recurring outages, contributing to blameless postmortems.
- Developed a Python-based certificate monitoring tool, automating expiry alerts and preventing downtime risks.
- Designed and rolled out a Service Maturity Model for CARIAD, enabling teams to benchmark reliability posture and adopt best practices.
Senior Software Engineer
Gofin Labs (Gojek)
01.2020 - 01.2022
- Built and scaled services for Gojek’s customer lending platform (Java, Spring Boot, gRPC).
- Developed KYC verification, loan eligibility, EMI logic, and refund workflows.
- Enhanced reliability by integrating services with monitoring tools (New Relic, DataDog) and adopting fault-tolerant patterns.
- Designed Kafka pipelines for microservice communication, enabling high-throughput data processing.
- Optimized REST APIs to reduce response time by 75%, improving app responsiveness.
Senior Java Developer
Systems Plus Technologies
01.2019 - 01.2020
- Contributed to XEM Cross-Enterprise Management Engine (r4.ai) using Java, Python, Kafka, Spark, Airflow, and GCP.
- Built and optimized microservices for large-scale data ingestion, enabling seamless integration across enterprise systems.
- Applied Test-Driven Development (TDD) to deliver reliable and maintainable services.
- Conducted research and evaluation of emerging tools and technologies to align with client objectives and improve platform efficiency.
Senior Software Engineer
Yash Technologies (John Deere account)
01.2013 - 01.2019
- Developed enterprise-scale web applications for John Deere’s Parts Retail Information System, Order Management, and Parts Management.
- Modernized services with Java 8, Spring Boot, Kafka, REST APIs, and Db2/Postgres.
- Improved automation adoption and contributed to delivering high-quality enterprise solutions.
Education
Mumbai University
Mumbai India 04.2001 -
Bachelor of Computer Science -
North Maharashtra University
Jalgaon India05-2009
Skills
Programming & Automation: Java, Python, Spring Boot, gRPC, REST, Bash
Cloud & Infrastructure: Google Cloud Platform (GCP), Azure, Terraform, Kubernetes, Docker, Helm
Observability & Monitoring: New Relic, Dynatrace, DataDog, SLI/SLO design
CI/CD & DevOps: GitHub Actions, Gradle
Practices: SRE best practices, Blameless Postmortems, Service Maturity Models, TDD, BDD, Agile/Kanban
Misc : Capacity planning, ITIL framework, System monitoring, Incident management, Log analysis
GenAI : Python, Pandas, ML Fundamentals, Scikit-learn, PyTorch, TensorFlow Vibe Coding, Gihub Copilot, Prompt Engineering
Certification
Google Cloud Platform: Big Data & Machine Learning
Accomplishments
- Hackathon Winner (Gojek, 2020) – Automated Slack bot for test data creation.
- Best Performer Award (Yash Technologies, 2017).
- Gladiator Award (Yash Technologies, 2015).
Timeline
Site Reliability Engineer – Portfolio Level
CARIAD SE (Volkswagen Group)
01.2022 - Current
Senior Software Engineer
Gofin Labs (Gojek)
01.2020 - 01.2022
Senior Java Developer
Systems Plus Technologies
01.2019 - 01.2020
Senior Software Engineer
Yash Technologies (John Deere account)
01.2013 - 01.2019
Mumbai University
04.2001 -
Bachelor of Computer Science -
North Maharashtra University