Summary
Overview
Work History
Education
Skills
References
Interests
Certification
Work Availability
Timeline
Artem Horbach

Artem Horbach

E-Commerce Sales Director
Berlin,BE

Summary

Dynamic e-commerce and sales leader with over 17 years of international experience in FMCG, retail, and digital transformation sectors. Expertise includes crisis management, ERP migration, marketplace expansion, and strategic business reorganization. Skilled in building high-performing teams, negotiating lucrative agreements, and consistently driving double- and triple-digit sales growth in competitive environments. Committed to leveraging innovative strategies to enhance operational efficiency and maximize revenue potential.

Overview

18
18
years of professional experience
4
4
Languages
1
1
Certificate

Work History

E-Commerce Sales Director

ORAP GmbH
04.2024 - Current

Mission: Lead digital strategy and transformation of online automotive spare parts sales while steering the company through a period of crisis and organizational change.


Main Responsibilities:

  • Define and implement digital sales strategy for automotive spare parts.
  • Manage sales performance across online channels and marketplaces.
  • Negotiate contracts with marketplaces and logistics partners. Optimize cost base.


Achievements:

  • Stabilized operations and employee engagement during restructuring.
  • Directed successful migration to a new ERP system.
  • Sales Growth:
    Doubled sales immediately after ERP go-live.
    Tripled revenues by Q3 2024.
    Increased marketplace performance: +120% sales on Top-1 MP, +300% sales on 07ZR and Daparto.
  • Introduced new pricing policy and financial controls, improving margins.
  • Logistics Optimization:
    Negotiated -17% tariffs with DPD.
    Secured -40% on international DHL deliveries.
    Signed new strategic contract with GLS.
  • Rebuilt supply chain processes, reducing bottlenecks and securing availability.
  • Provided motivation and psychological support to teams during crisis.

Head of E-Commerce

IDS Borjomi Ukraine
10.2021 - 03.2024

Main Responsibilities:

  • Develop and execute digital commerce strategy.
  • Lead e-commerce team and cross-functional cooperation (IT, Marketing, Sales).
  • Manage P&L for online sales and expand marketplaces.

Achievements:

  • Built a PIM system for digital assets, cutting update time by 40%.
  • Transformed e-sales into the most profitable channel (2021–2022).
  • Signed two strategical partners: Rozetka, Glovo Spain
  • Set industry benchmark for digital content standards.
  • Managed inventory control processes for seamless order fulfillment and customer satisfaction.

E-Commerce Key Account Manager

IDS Borjomi Ukraine
05.2020 - 10.2021

Main Responsibilities:

  • Establish e-commerce sales channel from zero.
  • Manage digital accounts and contracts with leading partners.
  • Support NPD launches and digital marketing campaigns.


Achievements:

  • Launched company’s first e-commerce channel in Ukraine.
  • Negotiated profitable national contracts with major e-com partners.
  • Delivered double-digit revenue growth through digital channel through Brick 'n' Click retail

Group Key Account Manager

Coca-Cola Beverages Ukraine
11.2019 - 04.2020

Main Responsibilities:

  • Manage national retail accounts (Fozzy Group, REWE Group).
  • Negotiate annual contracts and commercial terms.
  • Monitor P&L and align promotions with trade partners.


Achievements:

  • Secured long-term profitable agreements with top national retailers.
  • Strengthened Energy Drinks category visibility and in-store execution

Regional Key Account Manager

LLC Strauss Ukraine (FMCG)
06.2018 - 11.2019

Main Responsibilities:

  • Manage key regional retail chains and distributors.
  • Ensure profitability of accounts and execute commercial terms.
  • Monitor market dynamics and competitors.

Achievements:

  • Increased market share by +22% in managed chains 2018 vs 2019
  • Reduced bad debt by 25%.
  • Expanded distribution by 2 new networks in Western Ukraine.
  • Collaborated with cross-functional teams to optimize sales operations and realize revenue growth.

Key Account Manager

Danone
06.2017 - 06.2018

Main Responsibilities:

  • Manage sales with Metro, Fozzy, and major petroleum partners.
  • Develop account strategies and ensure profitability.
  • Execute joint marketing activities within agreed budgets.


Achievements:

  • Achieved +18% revenue growth Metro C&C (2017–2018).
  • Developed a resale strategy for products with appropriate shelf life through top-tier partners, resulting in a 22% reduction in expired product disposal nationwide in H1 2018

Sales & Key Account Roles. 10 Years Career Path

Coca-Cola Beverages Ukraine
08.2007 - 06.2017
  • Area Sales Manager (Key Accounts & Traditional Trade) – Delivered consistent volume growth and improved trade execution.
  • Key Account Executive / RED Project Manager – Launched Right Execution Daily (RED) program, improving compliance on market
  • Business Developer – Exceeded sales targets, distribution Coca Cola brands
  • Merchandise Supervisor - Improved shelf share and visibility, promoted for strong performance.
  • Merchandiser – realisation of the company's product display in a trusted territory

Food Service Worker

McDonald's Ukraine LTD
03.2007 - 06.2007

Education

IT Project Management Certificate

LABA Business School
12-2023

Bachelor of Arts - International Law and Legal

University of The State Fiscal Service of Ukraine
01.2018

Master of Arts - Philologist

International Science Technology University of Ukraine
01.2009

Google Project Management

Coursera
11-2023

Strategic Management

COPENHAGEN BUSINESS SCHOOL
10-2023

Ultimate Google Analytics Course

Udemy
09-2023

Skills

Strategic Leadership & Crisis Management

References

Available upon request

Interests

Learning, Travelling, Sport, Music, Business Development

Certification

LABA Business School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

E-Commerce Sales Director - ORAP GmbH
04.2024 - Current
Head of E-Commerce - IDS Borjomi Ukraine
10.2021 - 03.2024
E-Commerce Key Account Manager - IDS Borjomi Ukraine
05.2020 - 10.2021
Group Key Account Manager - Coca-Cola Beverages Ukraine
11.2019 - 04.2020
Regional Key Account Manager - LLC Strauss Ukraine (FMCG)
06.2018 - 11.2019
Key Account Manager - Danone
06.2017 - 06.2018
Sales & Key Account Roles. 10 Years Career Path - Coca-Cola Beverages Ukraine
08.2007 - 06.2017
Food Service Worker - McDonald's Ukraine LTD
03.2007 - 06.2007
LABA Business School - , IT Project Management Certificate
University of The State Fiscal Service of Ukraine - Bachelor of Arts, International Law and Legal
International Science Technology University of Ukraine - Master of Arts, Philologist
Coursera - , Google Project Management
COPENHAGEN BUSINESS SCHOOL - , Strategic Management
Udemy - , Ultimate Google Analytics Course
Artem HorbachE-Commerce Sales Director