Arupa Ray
Dresden
Summary
HR Generalist, with rich experience in HR Operations, Shared Services, Employee Engagement & Travel arrangements.
HR professional with history of supporting HR functions and ensuring compliance with company policies. Proven ability to streamline onboarding processes and maintain accurate employee records. Known for strong collaboration skills and results-driven approach, adaptable to changing organizational needs.
Overview
12
12
years of professional experience
Work History
HR Administrator
INOAPPS
05.2022 - 10.2023
- End-to-End Employee Lifecycle Management.
- Provides expert consulting services to managers and employees in areas related to HR programs, processes and initiatives .
- Employee management in Oracle HCM tool.
- Handling day to day HR Transactions
- An expert in managing Human administration function and Directs the diagnostics and resolution of issues .
- Reduced time spent on administrative tasks by automating key processes.
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
- Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
HR Generalist
DATA INTENSITY
12.2014 - 04.2022
- An out-of-the-box thinker committed towards the growth of people within the organization
- Leads the design and implementation of local human Resource projects and Program.
- Handling Onboarding, Induction, Background Verification coordination for new joiners
- Knowledge on Adrenalin HRIS Tool (Leave Management, Shifts, Employee Life Cycle etc.,), ServiceNow, OracleHR
- Handling Internal and external audits
- Knowledge in handling system-based ADP process
- Initiating, organizing, and executing various Employee Engagement activities
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Demonstrative communication and leadership skills with effective problem-solving capability
- Adhering to corporate travel policy, getting travel arrangement done as per company policy
- Coordination with Travel agents and Data Intensity traveler as a Travel desk team
- Collaborated with managers to identify and address employee relations issues.
- Improved office efficiency by effectively managing internal communications and correspondence.
International Travel Executive
COX AND KINGS
09.2013 - 12.2014
- Prepare cost effective international travel plans (Europe, Australia, New Zealand, South Africa, Malaysia, Thailand, Singapore, Hong Kong, Kenya, India etc.) and provide excellent customer services
- Handle all telephonic, web inquiry and walking inquiries
- Arrange accommodations according to the customer specification
- Responsible for providing travel guidance and packages according to the customer’s requirement and budget
International Travel Executive
YATRA.COM
05.2011 - 04.2012
- Prepare cost-effective international travel plans and provide excellent customer services
- Handle all telephonic, web inquiries and walking inquiries
- Responsible for marketing and selling International & Domestic packages and hotel-related products
- Arrange accommodations according to the customer specification
- Responsible for providing travel guidance and packages according to the customer’s requirements and budget
Education
PGDM - Tourism & Marketing
Indian Institute of Tourism And Travel Management
12.2010
M.Sc. - Geo
University of Calcutta
12.2008
Skills
- HR analytics
- Learning & Development
- Employee Engagement
- Hr Administration
- Performance Management
- MS Office Packages
- MS Excel
- Onboarding and orientation
- Employee surveys analysis
- ADP workforce
- Exit interviews management
- Employee engagement initiatives
- Vendor relationship management
- Health and safety regulations
- Risk Tool
- Adrenalin Tool
- Service Now
- Management Information System
- Grievance procedures
- Background checks coordination
- Human resources information systems
- HR policies development
- Internal communications
- HRIS systems
- Professionalism and ethics
- Performance appraisals
- Onboarding processes
- Employee relations
- Payroll management
- Organizational development
- HR technology
- Benefits administration
- Employee retention
- Diversity and inclusion
- Records management
Key Result Areas
Preparing offer letter, contract agreement & other offer documents for the candidates, Issuing offer to candidates, Co-ordinating with respective Managers to prepare training plans for any new hires., Raising IT tickets for new starters, Onboarding, Induction Program, Employee record set up in Database, Employee files management, New joiners query management, Handing company event management, Birthday bash, quiz, games arranging for employees, Marathon, yearly outing arranging for employees, Extensively involved in tracking performance management globally, Resolving employee’s query, Sending Mid-Year & Year-End performance & goal related reminder e-mails to employees, Helping local HR with appraisals report, Maintaining changes in ADP, Employee database management, Employment change letter generation, Employee file management, Processing exit formalities, Maintaining HRS Internal record, Relieving letter preparation, Employee file management, Conducting exit interview
Languages
English
Advanced (C1)
German
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
HR Administrator
INOAPPS
05.2022 - 10.2023
HR Generalist
DATA INTENSITY
12.2014 - 04.2022
International Travel Executive
COX AND KINGS
09.2013 - 12.2014
International Travel Executive
YATRA.COM
05.2011 - 04.2012
PGDM - Tourism & Marketing
Indian Institute of Tourism And Travel Management
M.Sc. - Geo
University of Calcutta
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