Arvind Kumar
Ramgarh
Summary
Detail-oriented visa consultant specializing in visa application processing, document verification, and compliance management. Proven track record in enhancing client satisfaction and streamlining operational efficiency. Extensive experience with visa applications for multiple countries including India, USA, UK, Saudi Arabia, Nigeria, Australia, Turkey, Brazil, China, Schengen states, and Egypt.
Overview
8
8
years of professional experience
Work History
Visa Consultant (Remote)
Prince Visa Service
London
09.2021 - Current
- Advised clients on visa application processes and requirements.
- Coordinated document collection and submission for visa applications.
- Reviewed client applications for completeness and accuracy.
- Managed back office operations to support overall workflow.
Visa Processing Executive
Etadit Solutions OPC Pvt Ltd
Indore
03.2019 - 09.2021
- Managed multiple email inboxes and responded to queries within SLA, ensuring timely communication with applicants
- Checked documents for visa applications, completed form filling, and finalized application processes to ensure accuracy and compliance
- Created and updated internal visa requirement records in line with updated regulations to maintain accurate and current information
Customer Service Advisor
Teleperformace
Indore
04.2018 - 11.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with requests and answered questions, enhancing overall satisfaction.
- Utilized various software and tools to streamline processes, improving service delivery.
Education
Intermediate in Science -
Marwari College
Ranchi05-2011
Matriculation -
DAV Public School
Rajrappa Project, Ramgarh05-2008
Skills
- Visa processing
- Immigration law knowledge
- Compliance management
- Document verification
- Case analysis
- Customer management
Languages
English
Upper Intermediate (B2)
B2
Timeline
Visa Consultant (Remote)
Prince Visa Service
09.2021 - Current
Visa Processing Executive
Etadit Solutions OPC Pvt Ltd
03.2019 - 09.2021
Customer Service Advisor
Teleperformace
04.2018 - 11.2018
Intermediate in Science -
Marwari College
Matriculation -
DAV Public School