Microsoft Office
Hüseyin Maksutoglu
Bodrum
Summary
Proven leader in sales and client relationship management, with a track record of increasing revenue and enhancing customer loyalty at Reg Power. Skilled in sales planning and fostering team growth, I've successfully motivated teams across various roles, from Sales Manager to Company Owner, to achieve and exceed targets.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Sales Manager
Reg Power
01.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Company Owner
Self-employeed
12.2018 - 01.2021
- Motivated employees to consistently improve performance through company-wide incentive plans.
- Developed long-term relationships with key clients, vendors and service providers.
- Reduced overhead costs by identifying inefficiencies in operational processes, reorganizing teams when necessary for better outcomes.
- Monitored and assessed industry trends, competitors and customer feedback to make informed decisions.
Concierge Manager
Self-employeed
03.2015 - 11.2018
- Fostered a positive work environment within the concierge team through regular communication and recognition of accomplishments.
- Conducted regular performance reviews for concierge staff members to identify strengths as well as opportunities for growth.
- Trained new concierge staff in hotel procedures, local attractions, and customer service best practices.
- Assisted sales team in promoting hotel facilities for meetings, conferences, and social events.
- Coordinated guest transportation arrangements, including airport transfers, car rentals, and limousine services.
- Created customized itineraries for guests based on interests and preferences to enhance their stay experience.
Restaurant Manager
Mekan Poyraz
01.2013 - 02.2015
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Toursim Manager
Self-employed
10.2010 - 10.2012
- Led a team of tourism professionals, fostering an environment that promoted growth and development opportunities.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Coordinated successful events and conferences, attracting visitors from various regions to boost local economy.
- Promoted responsible tourism practices within the organization to help preserve the beauty and integrity of visited destinations.
Boutique Manager
Bodrum Aquapark
04.2009 - 09.2010
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Enhanced customer satisfaction by providing personalized styling advice and product recommendations.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Managed team of full-time and part-time staff, trained new workers and monitored performance.
- Collected and analyzed KPI information to track trends and make proactive changes to business operations plans.
- Arranged special marketing initiatives and in-store promotions to successfully bring in $[Amount].
- Oversaw merchandising strategies to effectively showcase [Type] products with eye-catching displays.
Airport Operations Assistant
Itaka Solutions GmbH
04.2007 - 10.2007
- Contributed to the development of emergency response plans for various scenarios, helping to minimize potential risks during emergencies.
- Provided support during irregular operations events such as weather disruptions or system failures, ensuring quick recovery timeframes.
- Participated in regular training sessions to stay updated on industry regulations and best practices for airport operations management.
- Created positive start to passenger trips by greeting passenger and providing seamless check-in and ticketing experience.
Education
GED -
Anadolu Meslek Lisesi Bodrum
Turkey06-2004
Skills
Sales planning
Software
Macromedia
Photoshop
Timeline
Sales Manager
Reg Power
01.2023 - Current
Company Owner
Self-employeed
12.2018 - 01.2021
Concierge Manager
Self-employeed
03.2015 - 11.2018
Restaurant Manager
Mekan Poyraz
01.2013 - 02.2015
Toursim Manager
Self-employed
10.2010 - 10.2012
Boutique Manager
Bodrum Aquapark
04.2009 - 09.2010
Airport Operations Assistant
Itaka Solutions GmbH
04.2007 - 10.2007
GED -
Anadolu Meslek Lisesi Bodrum
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