Summary
Overview
Work History
Education
Skills
Websites
Languages
Interests
Timeline
Asena Severoglu

Asena Severoglu

Sales Individual / International Customer Care Manager
Berlin

Summary

Highly experienced sales individual known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

8
8
years of professional experience
1
1
year of post-secondary education

Work History

Sales Manager, International Customer Care Manager

Vera Clinic
06.2021 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

Sales Associate / Junior Project Manager

Meet2talk
09.2020 - 08.2021
  • Created a separate learning platform for Kids and managed it.
  • Organized the sales activities and schedules between instructors and young learners.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Junior Marketing Assistant

Fil Unutmaz
06.2020 - 09.2020
  • Created marketing campaigns and created content for the company with their products.
  • Conducted market research to identify customer needs and preferences.
  • Created engaging content for Pinterest, Facebook, and Instagram.

English Instructer

English Zone
10.2015 - 2 2016
  • Instructed children and adults that helped them to achieve better speaking skills and better English knowledge.

Voluntary Intern Protocol Relations and Guide

Hagia Sophia Museum
07.2019 - 08.2020
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Freelanca Translator

Filmler ve Filimler
02.2016 - 04.2020
  • Translated an award-winning web series called Hile- The cheat
  • Translated documents from English to Turkish language pair.

Education

Msc International Business Management -

Gisma University of Applied Sciences, Berlin, Germany
10.2023 - Current

Bachelor of Science - Language Interpretation And Translation

Kırıkkale University, Turkey
1 2016 - 1 2021

Skills

Product Sales

Customer Service

Team Management

Sales Development

Excellent Communication

Effective negotiation

Languages

English
Advanced (C1)
Turkish
Bilingual or Proficient (C2)
German
Elementary (A2)
Russian
Elementary (A2)

Interests

Painting

Reading

Timeline

Gisma University of Applied Sciences - Msc International Business Management,
10.2023 - Current
Sales Manager, International Customer Care Manager - Vera Clinic
06.2021 - Current
Sales Associate / Junior Project Manager - Meet2talk
09.2020 - 08.2021
Junior Marketing Assistant - Fil Unutmaz
06.2020 - 09.2020
Voluntary Intern Protocol Relations and Guide - Hagia Sophia Museum
07.2019 - 08.2020
Freelanca Translator - Filmler ve Filimler
02.2016 - 04.2020
English Instructer - English Zone
10.2015 - 2 2016
Kırıkkale University - Bachelor of Science, Language Interpretation And Translation
1 2016 - 1 2021
Asena SeverogluSales Individual / International Customer Care Manager