Asena Severoglu
Sales Individual / International Customer Care Manager
Berlin
Summary
Highly experienced sales individual known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Sales Manager, International Customer Care Manager
Vera Clinic
06.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Sales Associate / Junior Project Manager
Meet2talk
09.2020 - 08.2021
- Created a separate learning platform for Kids and managed it.
- Organized the sales activities and schedules between instructors and young learners.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Junior Marketing Assistant
Fil Unutmaz
06.2020 - 09.2020
- Created marketing campaigns and created content for the company with their products.
- Conducted market research to identify customer needs and preferences.
- Created engaging content for Pinterest, Facebook, and Instagram.
English Instructer
English Zone
10.2015 - 2 2016
- Instructed children and adults that helped them to achieve better speaking skills and better English knowledge.
Voluntary Intern Protocol Relations and Guide
Hagia Sophia Museum
07.2019 - 08.2020
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Freelanca Translator
Filmler ve Filimler
02.2016 - 04.2020
- Translated an award-winning web series called Hile- The cheat
- Translated documents from English to Turkish language pair.
Education
Msc International Business Management -
10.2023 - Current
Bachelor of Science - Language Interpretation And Translation
1 2016 - 1 2021
Skills
Product Sales
Languages
English
Advanced (C1)
Turkish
Bilingual or Proficient (C2)
German
Elementary (A2)
Russian
Elementary (A2)
Interests
Painting
Reading
Timeline
Gisma University of Applied Sciences - Msc International Business Management,
10.2023 - Current
Sales Manager, International Customer Care Manager - Vera Clinic
06.2021 - Current
Sales Associate / Junior Project Manager - Meet2talk
09.2020 - 08.2021
Junior Marketing Assistant - Fil Unutmaz
06.2020 - 09.2020
Voluntary Intern Protocol Relations and Guide - Hagia Sophia Museum
07.2019 - 08.2020
Freelanca Translator - Filmler ve Filimler
02.2016 - 04.2020
English Instructer - English Zone
10.2015 - 2 2016
Kırıkkale University - Bachelor of Science, Language Interpretation And Translation
1 2016 - 1 2021
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