Ashfaque Ahmed
riyadh,saudi
Summary
Motivated Warehouse Expert with 4 years of experience leading productive and profitable teams. Diligently manages inventory and fulfilment targets to maximize sales. Adept at Enterprise Resource Planning.
A highly skilled professional with expertise in advanced Excel usage, stock management, and logistics coordination. Demonstrates proficiency in inventory software and big data handling, ensuring efficient operation oversight. Possesses excellent communication skills across multiple languages including English, Hindi, Tamil, Urdu, and Malayalam. Experienced in recruitment and training processes, contributing to streamlined organizational success. Committed to leveraging skills for continued growth in operational management roles.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Warehouse coordinator
DSV
riyadh, saudi
05.2022 - Current
- Handling storage for companies like NEOM, SAUDI AIRLINES, ALGHANIM, AVOLTA etc.,
- monitoring inventory closely on daily basis
- billing, and in and out for 3PL, E,COM, AND B2B
- Maintaining in WMS for outsource
- handling SAP
- Coordinated warehouse operations for smooth workflow.
- Worked closely with logistics team to coordinate transportation schedules.
- Facilitated communication between warehouse staff and
- management, aiding resolution of any concerns or grievances.
team leader
Sbi Life
Mumbai, India
01.2021 - 02.2022
- Conducted thorough investigation into complex customer issues, ensuring accurate problem-solving outcomes.
- Managed escalated complaints with empathy and professionalism, improving brand reputation.
- Promoted a positive work culture through staff motivation activities.
- People management and monitoring agents performance
- managing roaster and attendance
- Implemented performance metrics which improved overall customer service experience.
- Responded to customer requests with friendly, knowledgeable service and support.
Ground staff
indigo
Chennai, india
05.2018 - 12.2020
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Ensuring the smooth check-in for passengers
- assisting to use auto kiosk machines
- Calling passengers if there is any no show
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Completed customer orders with speed and accuracy.
Education
BBA - Business
Rajiv Gandhi institute of management and technology
Mumbai, Maharashtra 04.2015 - 05.2017
Skills
- Advanced excel usage
- Expert in WMS and Inventory
- Stock management and shipment handling
- people management
- Warehouse equipment proficiency
- Recruitment and training
- Operation oversight
- Logistics coordination
- Big data handling
- Inventory software proficiency
- started as warehouse operator
Languages
English
Native
Hindi
Advanced
Tamil
Advanced
Malayalam
Elementary
Urdu
Advanced
Arabic
Beginner
Affiliations
- Was engaged in athletics since school till collage
- Writing on daily basis for self improvisation
Accomplishments
won state level medals in athletics
Certification
Done course completion in AUTO CAD
Done IATA
Timeline
Warehouse coordinator
DSV
05.2022 - Current
team leader
Sbi Life
01.2021 - 02.2022
Ground staff
indigo
05.2018 - 12.2020
BBA - Business
Rajiv Gandhi institute of management and technology
04.2015 - 05.2017
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