Ashley Czetli
Dover
Summary
Dedicated healthcare professional with a proven track record at Bayhealth, excelling in patient care and efficient medical support. Skilled in phlebotomy and maintaining clinical environments, complemented by exceptional communication and organizational abilities. Demonstrates adaptability and a commitment to enhancing patient well-being, ensuring high-quality care and operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Emergency Department Tech 1
Bayhealth
11.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Private Home Health Aide
Self
11.2020 - 09.2021
- Provided mobility assistance such as walking and regular exercising.
- Maintained records of patient care, condition, progress, or problems to report and discussed observations with supervisor or case manager.
- Implemented tailored cognitive stimulation activities based on individual interests and abilities which enhanced memory retention and mental acuity.
- Maintained a safe and clean environment for patients, adhering to strict hygiene standards and infection control protocols.
- Participated in ongoing professional development opportunities focused on improving caregiving skills within the home health aide industry.
- Anticipated patient needs proactively while maintaining a high level of confidentiality regarding their personal information.
- Facilitated social interaction for patients by coordinating visits from friends and family members, boosting overall mental health.
- Performed light housekeeping duties to maintain a clean living space conducive to the healing process for patients.
- Encouraged independence wherever possible, providing assistance only when necessary to ensure a better quality of life for patients.
- Responded promptly to emergency situations by contacting appropriate medical personnel and remaining calm under pressure.
- Enhanced patient comfort by providing compassionate personal care and assistance with daily activities.
Certified Nursing Assistant
Cadia Healthcare
02.2018 - 05.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
High School Diploma -
Polytech High School
Woodside, DE06-2017
Skills
- Customer support
- Safety awareness
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Problem-solving
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Documentation skills
Certification
- CPR/AED Certification
Timeline
Emergency Department Tech 1
Bayhealth
11.2021 - Current
Private Home Health Aide
Self
11.2020 - 09.2021
Certified Nursing Assistant
Cadia Healthcare
02.2018 - 05.2019
High School Diploma -
Polytech High School
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