Ashley Logullo
Dover
Summary
Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Experienced in seasonal roles with superior talent for getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Detail-oriented in meeting daily business and customer needs. Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Appliance Sales Specialist
Home Depot
07.2022 - 06.2024
- Boosted sales by effectively showcasing appliance features and benefits to customers.
- Enhanced customer satisfaction with personalized product recommendations based on their specific needs.
- Streamlined the sales process for increased efficiency and better client experience.
- Developed strong relationships with suppliers, ensuring timely delivery of appliances and excellent support services.
- Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
- Organized in-store events to demonstrate new products, attracting potential customers and boosting sales figures.
- Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
- Collaborated closely with store management, contributing to strategic planning and goal-setting sessions.
- Conducted regular inventory checks to ensure adequate stock levels were maintained at all times.
- Mastered various point-of-sale systems, enabling efficient transaction processing and accurate recordkeeping.
- Addressed customer concerns promptly, demonstrating empathy while providing effective solutions that retained business relationships.
- Proactively sought opportunities for continuous learning and skill enhancement attending relevant training workshops and seminars.
- Maintained product knowledge to assist and educate customers on options available.
Paint Specialist
Home Depot
07.2022 - 06.2024
- Enhanced paint quality by developing innovative formulations and techniques.
- Increased customer satisfaction by providing expert color consultations for various projects.
- Achieved sales growth by effectively upselling premium paint products to clients.
- Streamlined inventory management with proper stock organization and regular monitoring.
- Improved workplace safety by implementing hazard prevention strategies in the paint mixing area.
- Provided exceptional customer service, addressing concerns promptly and offering satisfactory resolutions to any issues encountered.
- Developed a loyal client base through consistent high-quality workmanship and excellent communication skills.
- Consistently met or exceeded performance targets through diligent planning, execution, and monitoring of key performance indicators.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
- Operated POS system to total purchases and receive and process cash, credit and debit card payments.
Pet Care Associate
Petsmart
10.2021 - 07.2022
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
Driver
DoorDash
06.2020 - 10.2021
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Education
Associates Degree - Criminal Justice
Delaware Technical Community College
Dover, DE05.2019
Skills
- Decision Making
- Problem Solving
- Work Planning
- Critical Thinking
- Work Prioritization
- Customer Service
- Facilities Maintenance
- Human and Animal Safety
- Attention to Detail
- Teamwork and Collaboration
- Inventory Management
Timeline
Appliance Sales Specialist
Home Depot
07.2022 - 06.2024
Paint Specialist
Home Depot
07.2022 - 06.2024
Pet Care Associate
Petsmart
10.2021 - 07.2022
Driver
DoorDash
06.2020 - 10.2021
Associates Degree - Criminal Justice
Delaware Technical Community College
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