Summary
Overview
Work History
Education
Skills
Timeline
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Aspen Alvarez

Wilmington

Summary

Accounting professional with extensive customer service experience, recognized for high productivity and effective task completion. Background in healthcare and finance enables the delivery of exceptional customer experiences and relationship building. Adaptable and diligent, excelling in fast-paced environments. Proven ability to quickly master new skills independently.

Overview

4
4
years of professional experience

Work History

Sr. Accounting Specialist

CSC Global
Wilmington
01.2024 - 03.2025
  • Managed accounts payable and financial transactions for over 400 client accounts.
  • Processed billing transactions, wires, ACH debits, and checks, while ensuring adherence to banking regulations.
  • Assisted in budget preparation and forecasting activities.
  • Performed customer due diligence reviews, including risk assessments of customers and their related entities.
  • Assisted in the preparation of financial statements by GAAP principles.
  • Performed the month-end close process, including account reconciliations and ledger closing activities.

Medical Case Specialist

QTC Medical Services
Philadelphia
10.2020 - 01.2023
  • Assisted in scheduling appointments for medical evaluations and assessments.
  • Processed medical claims efficiently using electronic billing systems.
  • Prepared financial reports related to accounts receivable activity.
  • Maintained knowledge of EPIC billing structure, CPT codes, and payer requirements to ensure accurate claim submission and outstanding invoices.
  • Reduced claim turnaround time by 3 days through proactive follow-up, and timely submission of required payer documentation.
  • Audited patient files for accuracy prior to submitting claims to ensure maximum reimbursement rates were obtained.
  • Documented all follow-up actions, payments, and communications in EPIC, per compliance standards.
  • Analyzed and reported on AR trends, denial patterns, and payer performance, assisting leadership in process improvement initiatives.
  • Collaborated with internal departments and external payers to resolve complex claim issues and improve overall AR cycle performance.

Education

Bachelor of Science - Behavioral Sciences

University of Delaware
Newark, DE
05-2015

Skills

  • Financial reporting
  • Data entry
  • Collection management and account reconciliation
  • Customer service
  • Data analysis
  • Time management
  • Attention to detail
  • Communication

Timeline

Sr. Accounting Specialist

CSC Global
01.2024 - 03.2025

Medical Case Specialist

QTC Medical Services
10.2020 - 01.2023

Bachelor of Science - Behavioral Sciences

University of Delaware

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Aspen Alvarez