Chess player
Atakan Senturk
Eislingen
Summary
Dedicated customer care professional with a creative approach, committed to surpassing service goals by delivering unparalleled support for customer needs. Demonstrates proficiency in managing both incoming and outgoing calls, along with remote requests, utilizing robust organizational, research, and time management skills
Overview
3
3
years of professional experience
11
11
years of post-secondary education
3
3
Languages
Work History
Sales Associate
Kaufland Vertrieb ALPHA GmbH & Co. KG (hypermarket Chain)
Goeppingen
11.2023 - Current
- Helping customers complete purchases, locate items, and join reward programs.
- Utilized upselling techniques to promote additional products and increased sales by ten percent in December 2023.
Sales Associate
Union Bauzentrum Hornbach GmbH (Building Materials Supplier)
Eislingen
07.2021 - 09.2023
- Developed and maintained relationships with key accounts and existing customers.
- Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues and therefore increased sales by 15 percent.
Education
Bachelor of Science - Automotive And Mobility Business
Nuertingen-Geislingen University
Geislingen, Germany 10.2022 - Current
German Higher Education Entrance Qualifications -
Kaufmännische Schule Geislingen
Geislingen, Germany 09.2021 - 07.2022
Trainee - Wholesale And Foreign Trade
Seltra Natursteinhandel GmbH
Goeppingen, Germany 09.2018 - 06.2021
High School Diploma -
Dr. Engel Realschule
Eislingen, Germany 09.2012 - 06.2018
Skills
Sales expertise
Additional Information
Member of the Muhsin Yazicioglu Mosque, Eislingen, Germany
Interests
Reader
References
Pierre Zilinski, store manager, Kaufland Vertrieb ALPHA GmbH & Co. KG, Stuttgarter Straße 2, Goeppingen, Germany, 73033, +49 (0) 7161/6586840, pierre.zilinski@kaufland.de
Timeline
Sales Associate
Kaufland Vertrieb ALPHA GmbH & Co. KG (hypermarket Chain)
11.2023 - Current
Bachelor of Science - Automotive And Mobility Business
Nuertingen-Geislingen University
10.2022 - Current
German Higher Education Entrance Qualifications -
Kaufmännische Schule Geislingen
09.2021 - 07.2022
Sales Associate
Union Bauzentrum Hornbach GmbH (Building Materials Supplier)
07.2021 - 09.2023
Trainee - Wholesale And Foreign Trade
Seltra Natursteinhandel GmbH
09.2018 - 06.2021
High School Diploma -
Dr. Engel Realschule
09.2012 - 06.2018
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