Athulya Roy

Program Engineer

• Checking of PLC for different Chambers.
• Finding errors in program.
• Developing new programs.
• MDAQ 2.0 & 2.1 user manual preparation.
• Preparation of Installation and Operational protocols for MDAQ software.
• Installation of MDAQ 2.0 & 2.1 software

Quality Assurance

• Actively involved in ISO 9001:2015 audit conducted in September 2019
• Review and approval of standard operating procedures, Specifications and standard Testing procedure of Stability Chambers, Cooling Chambers, Incubators, Ovens and Walk in Chambers.
• Conducting and reporting of Internal Quality Auditing.
• Handling of change control documents, Deviations, Customer complaints.
• Review of Batch Manufacturing Record.
• Conducting Internal training programs
• Responsible for Dispatch of Chambers.
• Maintain Manufacturing chambers records.
• Analyze Calibration and validation data with master readings.
• Prepare raw data from Pharmameditech Software as per Master records.
• Prepare and issuing of calibration and validation certificates of Various Chambers.
• Checking due date and sending quotations for AMC activities.
• Maintaining service records.
• Preparation of Calibration and Validation protocol and report.
• Responsible for preparing and finalizing the Equipment qualification documents.
• Calibration and Validation of In House Chambers.
• Stability testing.
• Calibration and Validation of Data loggers and Sensors(Both Temperature & Humidity).
• Preparation of Chambers Pre-requisition Documents.
• Management of External audits.
• Management of training activities.
• Preparation and review of Standard operating procedures.
• Handling of Product dispatch and Transport qualification
• Preparation and approval of customer service agreement.

• Inspected and Tested PCB Boards:
  Established thorough inspection protocols, ensuring 99% accuracy in PCB functionality checks.
• Repaired Smoke Detectors, Amplifiers, and Other Electronics:
  Performed detailed troubleshooting and repairs, successfully restoring over 150 devices to operational status each month.
• Prepared and Sent Quotations to Customers:
  Increased customer engagement by 20% through timely and accurate quotation preparation and communication.
• Managed Product Dispatch and Evaluated Transportation:
  Streamlined the dispatch process, reducing transportation issues by 15% and ensuring timely delivery of repaired products.
• Reviewed Batch Records:
  Conducted meticulous batch record reviews, contributing to a 10% improvement in process compliance and accuracy.
• Conducted In-Process Quality Assurance Checks:
  Implemented and monitored in-process QA checks, resulting in a 25% reduction in production defects.
• Handled Customer Complaints:
  Efficiently managed and resolved customer complaints, improving customer satisfaction rates by 30%.