Summary
Overview
Work History
Education
Skills
Timeline
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AUDREY MOOTOOSAMY

AUDREY MOOTOOSAMY

Human Resource Generalist
Quatre-Bornes

Summary

I'm a goal oriented, determined and ambitious person with a proven ability to improve working environment and a commitment to employee welfare. Well versed in designing and administering recruiting, on- boarding top tier talent and looking to continue to develop my skills with a growing company.

Dynamic Human Resources Generalist with 4 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.

Overview

15
15
years of professional experience
10
10
years of post-secondary education

Work History

Human Resource Generalist

Allianz Partners Ltd
Ébène
08.2022 - Current
  • Design and update job descriptions
  • Source potential candidates from various online channels (e.g. social media and professional platforms)
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Worked alongside global business leader to deploy new training strategies.
  • Implemented and supervised orientation procedures for new hires.
  • Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
  • Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
  • Improved organizational culture and morale through the implementation of employee engagement initiatives.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
  • Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
  • Acting as the HRBP Globally

Student Success Manager

Studi
02.2022 - 08.2022
  • Coordinate all services provided to current students admitted and enrolled in online programs.
  • Coordinate the tracking of online program enrolled students and delivery of timely reports on enrolled students.
  • Inputs student application data and other academic records into the school's database.
  • Maintains permanent records for each student and handles the data with confidentiality.
  • Responds to referrals and requests for services or resource information.

Customer service/ Tutor

Skill and You Ltd
09.2020 - 09.2021
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Developing and implementing effective coaching strategies to help clients overcome Study-related challenges.
  • Identifying clients' strengths and advising them on how to use those strengths to excel in their chosen career path.

Human Resource officer/ Admin Assistant

JP Timber Contracting Ltd
02.2019 - 09.2020
  • Involved in the recruitment process by preparing job description, posting job ads and managing hiring processes
  • Scheduling interviews
  • Conducting background and reference checks
  • Collecting employee personal information
  • Organising induction program for new employees
  • Ensuring that legal compliance is being respected to adhere with good working conditions
  • Maintain up to date employee records
  • Answering and directing phone calls
  • Processing and directing emails
  • Liaising with staff, suppliers and clients
  • Ensuring that health and safety policies are up to date

Human Resource Officer

B Free Intimate Apparel
03.2018 - 01.2019
  • Recruiting and interviewing potential applicants on experience, skills, and education.
  • Performing administrative tasks.
  • Overseeing employee health and safety procedures.
  • Organizing and managing new employee orientation, on-boarding, and training programs
  • Updating job requirements when needed.
  • Contacting applicants' references.
  • Performing criminal background checks required by company.
  • Maintaining employee records and paperwork.
  • Answering employee questions and addressing employee concerns with company
  • Representing employer in community and recruiting events.
  • Overseeing social events.

Student Services Officer /Admin Assistant

Integrity Education Group
08.2016 - 11.2017
  • Managed the internal and external mail functions.
  • Coordinating the workshop
  • Undertaking and coordinating a range of administrative tasks to ensure the Student Services group's administrative priorities are achieved
  • Providing customer service and general advice to staff and students to ensure enquiries are addressed promptly and accurately
  • Contributing to, and initiate continuous improvement activities to enhance the efficiency and effectiveness of services and processes
  • Assisting and participating in Student Services initiatives and projects to support strategic goals of the group
  • Managing paperwork associated with programs, projects and services provided

Human Resource Officer /Office Admin

Professional Roofers Pty Ltd
04.2010 - 05.2013
  • Liaise with clients to identify and define requirements, scope and objectives
  • Assign tasks to internal teams and assist with schedule management
  • Make sure that clients' needs are met as projects evolve
  • Keep records of customer interactions, process customer accounts and file documents
  • Ensuring that all employees are organized and satisfied in their work environment.
  • Communicating with staff about issues affecting their performance.
  • Ensuring accurate and proper record-keeping of employee information in electronic and digital format.

Education

Completed a foundation Programme -

Charles Telfair Institute
04.2001 - 01.2011

Bachelor - Management and Human Resource Management

Curtin University

Skills

Leadership experience

Teamwork

Time management

Employee engagement

Organizational skills

Team collaboration

Workforce planning

New employee orientations

Payroll management

Timeline

Human Resource Generalist

Allianz Partners Ltd
08.2022 - Current

Student Success Manager

Studi
02.2022 - 08.2022

Customer service/ Tutor

Skill and You Ltd
09.2020 - 09.2021

Human Resource officer/ Admin Assistant

JP Timber Contracting Ltd
02.2019 - 09.2020

Human Resource Officer

B Free Intimate Apparel
03.2018 - 01.2019

Student Services Officer /Admin Assistant

Integrity Education Group
08.2016 - 11.2017

Human Resource Officer /Office Admin

Professional Roofers Pty Ltd
04.2010 - 05.2013

Completed a foundation Programme -

Charles Telfair Institute
04.2001 - 01.2011

Bachelor - Management and Human Resource Management

Curtin University

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AUDREY MOOTOOSAMY Human Resource Generalist