Augustin Kabran
Wilmington
Summary
Accomplished driver with a clean record from Uber, excelling in route planning and customer service. Demonstrated expertise in GPS navigation and relationship building, enhancing client satisfaction and repeat business. Proven ability to optimize delivery efficiency, achieving a 20% reduction in fuel consumption through strategic planning and adaptable driving techniques.
Overview
2026
2026
years of professional experience
Work History
Driver
Uber
01.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Improved fuel efficiency by implementing strategic driving routes and practices.
- Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
- Reduced delivery times with careful planning and route optimization.
- Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
Valet
SP Plus Parking
05.2022 - 07.2024
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Answered guest's questions about property amenities and services.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Provided punctual, polite valet services to uphold professional standards.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
- Developed rapport with repeat customers, remembering names and preferences for personalized service experiences.
- Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
- Issued and collected claim tickets and processed valet parking fees.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
- Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
Picker Packer
Amazon
2020 - 2023
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Improved efficiency within the team by sharing knowledge of optimal picking routines.
- Maintained timely updates on workload progress through effective communication with supervisors.
- Streamlined warehouse operations through efficient organization of products and inventory management.
- Participated in ongoing training programs to stay current on industry best practices for efficient picking and packing processes.
- Facilitated smooth workflow between departments by communicating effectively with coworkers and supervisors on order statuses or changes.
- Picked and packed order items.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Followed orders precisely for correct items, sizes and quantities.
Delivery Driver
Coco Resturaunt
2019 - 04.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Cleaning Assistant
AstraZeneca
2018 - 2019
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
- Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
- Maintained a punctual attendance record while also being flexible with scheduling as needed for after-hours or weekend assignments.
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Picker Packer
Ready Pac Foods
01.2017 - 12.2018
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Safety protocols
- Driving in adverse conditions
- Route planning
- Vehicle inspections
- Transportation
- Route management
- Traffic law observation
- Vehicle maintenance
- Equipment operation
- Passenger transportation
- Inclement weather driving
- Relationship building
- Adaptable driving techniques
- Schedule management
- Fuel efficiency
- Order picking and processing
- Navigational systems and GPS
- Route determination
- Equipment monitoring
- Materials transport
- Shipping and packaging
- Passenger assistance
- Strategic planning
- Attention to detail
- Team building
- Conflict resolution
Languages
French
Full Professional
English
Professional Working
Timeline
Driver
Uber
01.2024 - Current
Valet
SP Plus Parking
05.2022 - 07.2024
Picker Packer
Ready Pac Foods
01.2017 - 12.2018
Picker Packer
Amazon
2020 - 2023
Delivery Driver
Coco Resturaunt
2019 - 04.2020
Cleaning Assistant
AstraZeneca
2018 - 2019