Summary
Overview
Work History
Education
Skills
Handball
Languages
Timeline
Generic
Aurélie Toulouse

Aurélie Toulouse

Erftstadt

Summary

Dynamic and detail-oriented professional with experience at Noas Café, excelling in customer engagement and effective problem resolution. Proven ability to optimize processes and maintain high standards of cleanliness and organization. Recognized for exceptional teamwork and training new hires, contributing to a positive work environment and operational efficiency.

Overview

2
2
years of professional experience

Work History

Cleaner

Privatpraxis Jessica Toulouse
01.2023 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols once per week.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.

Barista

Noas Café
11.2023 - 02.2025
  • Maintained a clean and organized workspace for optimal productivity and food safety.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Helped management keep adequate supply on hand by notifying of shortages for approximately 80 different products.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Supported training efforts for new hires every two months, sharing knowledge of coffee making techniques and customer service standards with 14 people.
  • Managed the daily revenue of approximately a thousand euros and opening and closing the cafe scrupulous.

Education

Bachelor of Science - Wirtschaftspsychologie

International School of Management
Dortmund, Germany
06-2027

Allgemeine Hochschulreife -

Ville-Gymnasium Erftstadt
Erftstadt, Germany
06-2023

Skills

  • Effective problem resolution
  • Process optimization
  • Business requirements analysis
  • Employee supervision
  • Process optimization
  • Customer engagement strategies

Handball

I´m playing in an established but welcoming team in the Handball-Verein Erftstadt. Me and my fellow teammates are part of an initiative to transform the traditional club into a modern place open for everyone. We engage in social media representation and opened a feedback system for the members to speak about ways, we can optimize the well-being of everyone. Many courses are planned to address the proper way of handling problems occuring throughout sport activities like physical well-being and interpersonal conflicts.

Languages

German
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Elementary (A2)

Timeline

Barista

Noas Café
11.2023 - 02.2025

Cleaner

Privatpraxis Jessica Toulouse
01.2023 - Current

Bachelor of Science - Wirtschaftspsychologie

International School of Management

Allgemeine Hochschulreife -

Ville-Gymnasium Erftstadt
Aurélie Toulouse