Austin Jester
Middletown
Summary
Versatile and collaborative professional with a strong work ethic, excelling in dynamic environments and diverse tasks. Adapts to changing conditions naturally, resourceful and hardworking. Committed to achieving business success, eager to expand knowledge and skills within the company for professional growth. Approaches every aspect of life with the highest standards of professionalism and accountability. True passion lies in seeing projects through from conception to completion, a valuable asset in bringing ideas to fruition.
Overview
7
7
years of professional experience
Work History
LG Home Theater Sales Associate
Best Buy
10.2023 - Current
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction by providing personalized home theater solutions tailored to individual needs.
- Maximized profitability by effectively upselling accessories, extended warranties, and other complementary products or services related to home theater systems.
- Maintained records related to sales, returns, and inventory availability.
- Generated a loyal customer base with personalized attention to detail, resulting in numerous referrals from satisfied clients.
Stryker Systems Maintainer
US Army
05.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Associate
Georges Music
05.2021 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Manager
GameStop
01.2020 - 05.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Education
Bachelor Of Information Technology - Cyber Security
DeVry University
OnlineHigh School Diploma -
Sun Valley High School
Aston, PASkills
- Team work
- Risk assessment
- Thrives on multi-tasking
- Active listening skills
- Goal-oriented
- People-oriented
- Motivated team player
- Strong conflict resolution skills
- Quick learner
- Vehicle inspections
- Parts oiling and greasing
- Problem diagnosis
- Battery testing
- Safety procedures
- Customer communication
- Verbal communication
- Systems maintenance and upkeep
- Problem-solving
- Customer service
- Time management
- Cash handling
- Client relationship building
- Home theater design
- Installation processes
Education and Training
I don't have a degree
United State Army National Guard Soldier
I entered the army national guard training in May, 2018 in Fort Jackson South Carolina where I graduated from boot camp in July, 2018.
In July, 2018 I entered AIT training in Fort Lee Virgina and graduated Nov, 2018 at the top of my class for 91 Sierra Stryker mechanics. I continue to display the same values and work ethic instilled in me by the United States Army.
Timeline
LG Home Theater Sales Associate
Best Buy
10.2023 - Current
Sales Associate
Georges Music
05.2021 - 10.2023
Sales Manager
GameStop
01.2020 - 05.2021
Stryker Systems Maintainer
US Army
05.2018 - Current
Bachelor Of Information Technology - Cyber Security
DeVry University
High School Diploma -
Sun Valley High School
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