Austin Swartzentruber
Greenwood
Summary
Results-driven professional with extensive experience in delivering exceptional customer service in high-pressure environments. Proven skills in team collaboration and inventory management, enhancing kitchen operations and dining experiences. Highly motivated with a strong work ethic and adaptability in independent roles and in mastering new skills.
Overview
7
7
years of professional experience
Work History
Team Member / Coordinator
Chick-fil-A
Milford
07.2019 - Current
- Collaborated with team members to expedite food preparation and delivery during peak service times.
- Collaborated with team members to ensure efficient kitchen operations.
- Operated kitchen equipment safely and efficiently during peak hours.
- Supported front-of-house staff during busy service times to enhance overall dining experience.
- Prioritized and organized tasks to meet service goals and maintain workflow efficiency.
- Restocked supplies to maintain inventory levels.
- Followed safety protocols to uphold health and sanitation regulations.
- Ensured all safety protocols were followed according to OSHA regulations.
- Built strong relationships with customers through regular communication.
Server
Thompson Island Brewing Company
Rehoboth Beach
10.2024 - 01.2026
- Delivered exceptional customer service in a fast-paced dining environment.
- Delivered exceptional customer service in high-volume brewery setting.
- Ensured customer satisfaction through attentive service and support.
- Managed multiple tables efficiently during peak service hours.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Education
High School Diploma -
Greenwood Mennonite Schoolk
Greenwood, DE05-2021
Skills
- Inventory management
- Kitchen efficiency
- Team collaboration
- Effective communication
- Effective time management
- Food safety compliance
- Reliability
- Customer relationship management
- Prioritization
- Stock control
Timeline
Server
Thompson Island Brewing Company
10.2024 - 01.2026
Team Member / Coordinator
Chick-fil-A
07.2019 - Current
High School Diploma -
Greenwood Mennonite Schoolk