Summary
Overview
Work History
Education
Skills
Websites
Details
Timeline
Generic

Avanika Sharma

Business Analyst
Berlin

Summary

With a robust skill set encompassing Data analytics, MS Excel, Tableau, SQL, C#, HTML5, and CSS and a career spanning 10+ years, I have played diverse roles from web developer, tester , database administrator to a strategic business analyst. My experience reflects adaptability, innovation, and a proactive approach to addressing challenges in diverse professional landscapes. Overall, I offer a unique blend of technical and business skills that contribute effectively to organizational success. Adept in analytical thinking,strategic planning, leadership and building strong relationships with business partners. Dedicated,hardworking,quick learner and committed to become dedicated and valuable team member.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Foreign Exchange Manager

State Bank of India
03.2022 - Current


  • Championed a customer-centric approach, collaborating closely with stakeholders to understand their needs and deliver tailored solutions and Increased Foreign Exchange Turnover from 189 Million INR to 389 Million INR in financial year 2022-2023.
  • Enhanced decision-making capabilities with detailed reports and visualizations, providing valuable insights to executive leadership. I was awarded the 'GEM' award-PEARL for business improvement in the year 2022-2023.
  • Improved operational efficiency by streamlining business processes and implementing automation solutions.
  • Provided expert consultation on strategic planning efforts, contributing valuable industry knowledge and analytical expertise.
  • Fostered an environment of open communication amongst team members, promoting collaboration and a cohesive work culture within the bank operations department.

Assistant Manager

State Bank of India
01.2020 - 02.2022
  • Started as probationary officer and promoted to Assistant Manager, worked in different roles: business analyst, team management, product onboarding, product management, working with multiple stakeholders, ensuring smooth process coordination.
  • Reduced turn around time for processing of core banking services by 30%, accelerating growth in business; creating coordination by creating structured processes between teams.
  • Managed daily bank activities for optimal performance, ensuring timely completion of tasks and customer satisfaction.
  • Continuously analyzed operational performance data to identify trends, optimizing processes as needed for increased productivity and customer satisfaction.
  • Maintained compliance with banking regulations, implementing policy changes as necessary to ensure adherence to industry standards.
  • Improved bank operations efficiency by implementing streamlined processes and procedures.


Information Technology Analyst

Tata Consultancy Services
07.2018 - 12.2019
  • Worked as an SQL developer on a government project for distribution of monetary benefits known as Direct Benefit Transfer through a portal Public Finance Management System to a large population with different stakeholders comprising different banks and the beneficiaries
  • Part of the digital transformation team for the biggest hospital(AIIMS) in India
  • Worked in capacity as a business analyst, front end developer and in internal project management office using tools SQL, MS EXCEL, Tableau, Visio.
  • Developed strategies for transforming the OPD process for patients by using methods of staggering and working on data visualization of footfall on a daily basis, basic requirement of a patient and his journey in the hospital from entering till exiting and multiple case scenarios with different stakeholders.

Systems Engineer

Tata Consultancy Services
10.2013 - 06.2018
  • Worked as a Business Analyst for a business unit under which I was responsible for monitoring 70+ projects with their monthly turnover, revenue, manpower projection and coordination between different stakeholders comprising the project and their end users.
  • Collaborated with cross-functional teams to successfully complete complex projects on time and within budget constraints.
  • Led training sessions for junior team members, promoting professional growth and knowledge sharing within the department.
  • Configured, installed, and upgraded SQL databases.
  • Internal Project- Product Development- Front End Developer for developing a web application to be used by telecom customers to view their call history, mobile usage, bill details etc.
  • Coordinated with stakeholders throughout all stages of the project lifecycle from inception to completion.
  • Created a web application used by MNC Bank based in USA for tele- agents to help customer file service request, complaints with respect to their bank accounts.
  • Tools Used- ASP.NET 3.5, C#, HTML, Javascript, SQL,CSS

Education

Bachelor of Technology - Information Technology

Harcourt Butler Technological Institute
Kanpur
09.2009 - 05.2013

Class XII - undefined

DELHI PUBLIC SCHOOL
01.2008 - undefined

Skills

Problem Solving

Analytical & Critical Thinking

Adaptability

Cross-Functional Teamwork

Time Management

Business Analysis and Reporting

Excellent Communication

Time management abilities

Teamwork and Collaboration

Business process improvement

Requirements Gathering

Technical Skills-SQL,Tableau,MS Office,HTML,CSS,C#, ASPNET 35,Javascript,Power BI

Data Analysis

Details

Berlin, Germany, +49176 36279791, avanika18@gmail.com

Timeline

Foreign Exchange Manager

State Bank of India
03.2022 - Current

Assistant Manager

State Bank of India
01.2020 - 02.2022

Information Technology Analyst

Tata Consultancy Services
07.2018 - 12.2019

Systems Engineer

Tata Consultancy Services
10.2013 - 06.2018

Bachelor of Technology - Information Technology

Harcourt Butler Technological Institute
09.2009 - 05.2013

Class XII - undefined

DELHI PUBLIC SCHOOL
01.2008 - undefined

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Avanika SharmaBusiness Analyst