Ayodele Lawrence Onijigin
Logistician / Industrial Supply Expert
Bremen
Summary
Proven leader in client relationship building and key account management, with a track record of driving business growth at Fastenal Europe through strategic upselling and robust relationship management. Skilled in leveraging excellent communication to foster trust and secure long-term partnerships, resulting in significant revenue increases. Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Senior Key Accounts Manager
Fastenal Europe
2022.01 - Current
- Negotiated contracts with major clients, securing favorable terms that contributed positively to the company''s bottom line.
- Strengthened relationships with key clients by conducting regular account reviews and addressing concerns proactively.
- Participated in trade shows and industry events, positioning our brand as a leader within the market while networking with potential clients.
- Utilized CRM tools effectively in tracking interactions with clients resulting in a seamless handover process during staff transitions.
- Analyzed sales metrics and trends to identify areas for improvement, leading to increased revenue growth for the organization.
- Leveraged strong interpersonal skills to build rapport with clients'' senior leadership teams, fostering trust in our company as a valued partner.
- Expanded the company''s client base by identifying and securing new business opportunities in targeted industries.
- Identified upselling and cross-selling opportunities within existing accounts, driving additional revenue generation.
- Mentored junior team members on effective account management strategies, enhancing overall team performance.
- Facilitated smooth communication channels between clients and internal departments, ensuring seamless service provision at all times.
- Developed tailored solutions for each key account to address their specific needs, fostering long-term partnerships.
- Enhanced customer satisfaction levels by consistently resolving issues promptly and effectively, increasing customer retention rates.
- Built and maintained strong client relationships to drive business growth.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
Area Manager
Amazon Fulfillment Centre
2020.03 - 2022.12
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Transformed underperforming teams into productive, profitable teams.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Developed and implemented strategies to improve customer service and increase sales.
- Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
- Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
- Increased team productivity by streamlining processes and implementing more efficient systems.
Graduate Research Assistant
Aristotle University Of Thessaloniki
2017.10 - 2019.12
- Participated in regular meetings with project supervisors, providing progress updates and discussing potential challenges or areas for improvement.
- Completed administrative and research duties per professor request.
- Collaborated with multidisciplinary teams to advance research objectives and achieve project milestones.
- Recorded data and maintained source documentation following good documentation practices.
- Performed statistical, qualitative, and quantitative analysis.
- Developed comprehensive reports, effectively communicating complex research findings to diverse audiences.
- Contributed to professionally-written scientific paper for publication.
- Facilitated collaborative problem-solving sessions among team members to address complex issues arising during the course of research projects.
- Presented research findings at conferences and workshops, fostering professional growth and collaboration within the academic community.
- Assisted faculty members in preparing grant applications by gathering relevant data and drafting supporting documents.
- Conducted rigorous experiments using cutting-edge tools and equipment to test hypotheses and validate theories.
Graduate Teaching Assistant
Democritus University of Thrace
2015.10 - 2017.07
- Mentored new graduate teaching assistants, providing guidance on best practices and classroom management strategies.
- Mentored students through office hours and one-on-one communication.
- Managed a classroom of diverse learners, implementing differentiated instruction strategies to meet individual student needs.
- Supported instructors in grading exams and papers, maintaining accurate records of student performance throughout the semester.
- Developed strong rapport with students through open communication channels, fostering an inclusive learning environment.
- Collaborated with fellow teaching assistants to provide additional support for struggling students, leading to improved academic outcomes.
- Provided timely and constructive feedback on assignments, enabling students to refine their work and achieve higher grades.
- Assisted in the development of course materials, ensuring content was relevant and engaging for students.
- Organized review sessions before exams, aiding students in identifying key areas of focus for optimal test preparation.
- Provided individual and group instruction to tailor teaching approaches to different student needs.
Research Assistant
University of Nicosia
2014.09 - 2015.07
- Performed statistical, qualitative, and quantitative analysis.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Maintained up-to-date records of research activities and results for future reference.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Presented research findings at conferences, contributing to advancement of the field.
- Collaborated with other researchers to develop successful research strategies.
Branch Manager
Zenith Bank
2012.01 - 2014.08
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Engaged employees in business processes with positive motivational techniques.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Compliance Manager
Zenith Bank
2006.12 - 2012.07
- Collaborated with cross-functional teams to establish clear compliance guidelines and expectations for all departments.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Managed investigations into potential violations of laws or regulations, ensuring swift resolution and corrective actions when necessary.
- Developed comprehensive training programs for employees, fostering culture of compliance throughout organization.
- Enhanced overall business operations by continuously improving policies, procedures, and controls related to compliance requirements.
- Prepared records and data for regular audits.
- Conducted thorough internal audits to ensure adherence to regulatory standards and best practices.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Played instrumental role in company-wide risk assessment efforts, supporting enhancements in business processes and controls.
- Monitored emerging trends in regulatory requirements, anticipating potential impacts on organization's operations.
- Strengthened company-wide awareness of relevant laws, regulations, and industry standards through targeted trainings, presentations, and ongoing communication efforts.
- Managed compliance efforts, reporting and audits.
Education
Bachelor of Science - Chemical Engineering
University of Benin
Benin -City, Nigeria 2001.04 -
MBA - Logistics And Supply Chain Management
Bremen University of Applied Sciences
Bremen, Germany 2001.04 -
Master of Science - Logistics And Supply Chain Management
Aristotle University of Thessaloniki
Thessaloniki, Greece 2001.04 -
Master of Science - Oil, Gas And Energy Engineering
University of Nicosia
Nicosia, Cyprus 2001.04 -
Master of Science - Oil And Gas Engineering
Democritus University of Thrace
Kavala, Greece 2001.04 -
Skills
Relationship Management
Upselling strategies
Key Account Management
Client Relationship Building
Account Management
Business Development
Excellent Communication
Certification
Lean Six Sigma Certification
Affiliations
- Member of Society of Petroleum Engineers
- Member Houston Petroleum Club
- Member Mediterranean Institute of Hydrocarbon Technology
- APICS – Association for Supply Chain Management
- Project Management Institute
- Member Association of certified Anti-Money Laundering Specialist
Timeline
Certified Anti-Money Laundering Specialist
2024-11
Project Management PMP
2024-01
Lean Six Sigma Certification
2023-10
Senior Key Accounts Manager
Fastenal Europe
2022.01 - Current
Area Manager
Amazon Fulfillment Centre
2020.03 - 2022.12
Graduate Research Assistant
Aristotle University Of Thessaloniki
2017.10 - 2019.12
Graduate Teaching Assistant
Democritus University of Thrace
2015.10 - 2017.07
Research Assistant
University of Nicosia
2014.09 - 2015.07
Branch Manager
Zenith Bank
2012.01 - 2014.08
Compliance Manager
Zenith Bank
2006.12 - 2012.07
Bachelor of Science - Chemical Engineering
University of Benin
2001.04 -
MBA - Logistics And Supply Chain Management
Bremen University of Applied Sciences
2001.04 -
Master of Science - Logistics And Supply Chain Management
Aristotle University of Thessaloniki
2001.04 -
Master of Science - Oil, Gas And Energy Engineering
University of Nicosia
2001.04 -
Master of Science - Oil And Gas Engineering
Democritus University of Thrace
2001.04 -
Similar Profiles
Debbie SimonsDebbie Simons
European HR Manager at FASTENAL EUROPEEuropean HR Manager at FASTENAL EUROPE
Robert HegemannRobert Hegemann
Safety Sales Specialist at Fastenal Europe GmbHSafety Sales Specialist at Fastenal Europe GmbH
Jacopo MignaniJacopo Mignani
Onsite Manager at Fastenal Europe S.R.L.Onsite Manager at Fastenal Europe S.R.L.