JANINA STRAUS
DUSSELDORF
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Internet Manager
bitsCrunch
01.2018 - 01.2022
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Established team priorities, maintained schedules and monitored performance
Education
Bachelor of Science - Computer Science And Programming
Karlsruhe Institute of Technology
Germany08.2017
Skills
- Interpersonal Communication Skills
- CompTIA Security Certification
- Business Development and Planning
- Develop Policies
- Customer Accounts Management
- Public and Media Relations
- Inventory Control Processes
- Reporting and Performance Analysis
Timeline
Internet Manager
bitsCrunch
01.2018 - 01.2022
Bachelor of Science - Computer Science And Programming
Karlsruhe Institute of Technology
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