Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Aziz Sharoyan

Tbilisi

Summary

Dynamic Store Manager with a proven track record at Needshop Sports and Outdoor, excelling in customer service and problem-solving. Enhanced sales through strategic inventory management and proactive complaint resolution, fostering strong client relationships. Adept at multitasking and organization, ensuring a seamless shopping experience while driving revenue growth.

Overview

13
13
years of professional experience

Work History

Store Manager

Needshop Sports and Outdoor
05.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
  • Managed inventory control, cash control, and store opening and closing procedures
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
  • Assembling sports equipment
  • Shipping Clearance
  • Inventory check
  • Complaint processing
  • Delivery of goods


Jewelry Sales Associate

Tbilisi Central ( Gold Market )
03.2020 - 02.2022
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.

Store Manager

BEKO Tbilissi
04.2016 - 07.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Sales Manager

Beko - Tbilisi
04.2012 - 03.2016
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Education

Communication With Clients & Management of Employe

BEKO ( Შ.პ.ს Ტექნოჰაუსი )
05-2018

Major Domestic Appliances

BEKO ( Შ.პ.ს Ტექნოჰაუსი )
05-2017

N108 Public School
Georgia, Tbilisi
08-2008

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Language skills: georgian (native), russian (native) & englisch (full)
  • Excell
  • Word
  • Microsoft Office
  • 1C:Enterprise platform
  • driver's license

Timeline

Store Manager

Needshop Sports and Outdoor
05.2022 - Current

Jewelry Sales Associate

Tbilisi Central ( Gold Market )
03.2020 - 02.2022

Store Manager

BEKO Tbilissi
04.2016 - 07.2019

Sales Manager

Beko - Tbilisi
04.2012 - 03.2016

Communication With Clients & Management of Employe

BEKO ( Შ.პ.ს Ტექნოჰაუსი )

Major Domestic Appliances

BEKO ( Შ.პ.ს Ტექნოჰაუსი )

N108 Public School

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Aziz Sharoyan