Figma
Yiannis Marcou
UX/UI Designer
LONDON
Summary
A true Leader that knows the value each person plays in a team and organisation. I have proven my ability to achieve financial goals and deliver profit, most notably being when I was unit manager for a concept store and delivering profit within the first 12 months.
I am always looking to achieve goals through the people and understands that this is an excellent method to help them grow while also moving our business forward. I have many years of experience leading large teams and have an excellent track record with an average retention rate of 96% and 8% secession rate. I strongly believe in agile working and moving with the market trends, forward thinking and having a complete holistic approach on things
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Senior Core Area Manager
IKEA
London
09.2020 - Current
- Use coordination and planning skills to achieve results according to schedule. Accountable for achieving 24% turnover in £60 million business with a goal of 50% gross margin. I lead a Team of eighteen and a Team Leader, along with other commercial function stakeholders.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Prepared variety of different written communications, reports and documents.
- Take ownership of the commercial team (Communication and Design, Logistics, IKEA Food and Operations) within in my function and set a clear direction by define our goals and outline a strategic plan for our financial year.
- Used critical thinking to break down problems, evaluate solutions and make decisions. Resolved problems, improved operations and provided exceptional service.
- Conducted Customer research, gathered information from multiple sources and presented results.
IKEA London Market Commercial Activities Leader (3
IKEA
London
09.2021 - 12.2021
- Deliver of commercial offers within the London market area with three key deliverables- increase customer visitation, increase profitability and increase our market share.
- Define what offers we would run and how we would reach our customers, this meant that I had to align many stake holders. The offers and commercial calendar that I created had to be aligned with all 5 London store commercial managers, country logistics and country commercial team.
- Working with a long-term strategy 6 months ahead of planned offer dates. The specific commercial offers had an average increase in our market share of 5% with turnover exceeding £50,000.
Unit Manager
IKEA
London
09.2018 - 08.2020
- Managing a new concept store and the first of its kind anywhere in the world. The concept was to bring our two most complex and profitable businesses, kitchens and Bedrooms, to the centre of London in a new small unit format.
- Responsible for all aspects of the business and unit. Some examples would; our range presentation, P&C people management, Business navigation & analysis.
- With a team of 16 specialists and Team leader, we needed to be flexible with our selling techniques in order to sell the full IKEA range while having specialisms in kitchen and bedroom designing.
- Within our first 10 months of opening, we managed to break even with costs and made consistent profit for the remaining 4 months of our financial year.
Deputy Sales Shopkeeper
IKEA
London
09.2017 - 08.2018
- Developed team communications and information for meetings.
- Led projects and analysed data to identify opportunities for improvement.
- Overlooked the commercial priorities of our department. IKEA wembley is one of the largest IKEA stores in the world, turning over £120 million a year.
- Managed a team of 45 members, guiding them to achieve out goals.
- Developed and maintained courteous and effective working relationships.
- Played I vital role in securing the range presentation and commercial goals for the financial year ahead.
Sales Team Leader
IKEA
London
09.2016 - 09.2017
- Refined team workflows to better capitalize on individual strengths and maximize market share.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Monitored sales team performance and provided constructive feedback.
- Reported sales data to upper management for review.
- Steered the team to actively maximise sales and long-term profitability.
Education
Bachelor of Arts - UX/UI Design
Ravensbourne University 2021/2022
09.2021 - 04.2022
Business National Extended Diploma Level 3 – DMM - Business And Managerial Economics
Sir George Monoux College
09.2010 - 08.2012
BTEC First Business Level 2 – DDD - Buddhist Studies
Sir George Monoux College
09.2009 - 08.2010
Skills
Developing managers
Software
Certification
The Fundamentals of Digital Marketing (Google)
Timeline
IKEA London Market Commercial Activities Leader (3
IKEA
09.2021 - 12.2021
Bachelor of Arts - UX/UI Design
Ravensbourne University 2021/2022
09.2021 - 04.2022
The Fundamentals of Digital Marketing (Google)
06-2021
Senior Core Area Manager
IKEA
09.2020 - Current
Unit Manager
IKEA
09.2018 - 08.2020
Deputy Sales Shopkeeper
IKEA
09.2017 - 08.2018
Sales Team Leader
IKEA
09.2016 - 09.2017
Business National Extended Diploma Level 3 – DMM - Business And Managerial Economics
Sir George Monoux College
09.2010 - 08.2012
BTEC First Business Level 2 – DDD - Buddhist Studies
Sir George Monoux College
09.2009 - 08.2010
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