Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Websites
Languages
VISA
Timeline
Generic
Babu Alagarsamy

Babu Alagarsamy

Chennai

Summary

Dynamic Certified Testing Professional with 16 years of comprehensive IT experience, including 5 years in Test and Delivery Management, 3 years specializing in Automation Testing (UFT 14.0), and 8 years focused on Manual Testing. Demonstrated expertise spans critical areas such as AI, Cloud Migration, Core Banking, Payments, Treasury, Lending, Trade Finance, Wealth Management, and Compliance projects, consistently elevating quality assurance across diverse sectors. Proven leader in managing large-scale IT outsourcing programs for global clients, achieving significant margin improvements and surpassing financial targets through strategic account management. Adept at guiding cross-functional teams to cultivate collaboration and high-performance cultures while implementing data-driven workflows that enhance operational excellence and service delivery.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Test Manager – ADCB Bank KSA Greenfield Implementation Project

Maveric Systems Ltd.
01.2023 - Current
  • Directed end-to-end test management for ADCB Bank’s KSA greenfield implementation, covering Core Banking, Digital Channels, Payments, Treasury, Lending, Trade Finance, Wealth Management, Regulatory and Compliance systems.
  • Defined and implemented test strategy, test plans, governance, test automation framework, and quality assurance processes, ensuring alignment with business, technology, and regulatory requirements.
  • Managed full testing lifecycle including System Integration Testing (SIT), User Acceptance Testing (UAT), Regression Testing, Performance Testing, and Defect Management, achieving on-time and defect-free go-live.
  • Collaborated with business stakeholders, SMEs, technology partners, and vendor teams to drive seamless integration, mitigate risks, and ensure business readiness.
  • Led end-to-end test management for ADCB Bank’s KSA greenfield implementation, establishing test strategy, governance, SIT, UAT, Regression, Performance Testing, and vendor coordination for a defect-free go-live.
  • Managed teams of up to 32 associates across 3 concurrent projects, ensuring on-time delivery through effective execution management and risk mitigation.

Manager, Quality Services

Amazon Development Center India
05.2020 - 01.2023
  • Handled 3 manual and 1 automation teams with the capacity of 36 members.
  • Handled end to end Alexa Artificial Intelligence (AI) skill testing, GenAI project management, estimation, planning, and execution.
  • Ensure timely execution and proactively identified and removed the roadblocks.
  • Defined workflow and ensured execution of tasks, Implement and capture appropriate metrics.
  • Forecast and implement risk mitigation plans & Works on Capacity Planning.
  • Identify the scope for process improvements and implement the completed one across projects.
  • Track & Measure team performance and define quantifiable goals to the team.
  • Managed a high performing team be responsible for the growth of the team.
  • Responsible for creating conducive work environment and handle team dynamics.
  • Actively involved in Amazon recruitment drives, interviewing 300+ candidates and successfully making 40+ hires.

Technical Test Lead

Infosys Limited
09.2014 - 04.2020
  • Managed 4 concurrent projects with a team of 23 members, ensuring timely delivery and quality outcomes.
  • Led UFT Automation projects, managing Bank of America applications and driving end-to-end automation lifecycle.
  • Oversaw Automation Team Management, Release Management, and Project Delivery, ensuring defect-free releases and adherence to timelines.
  • Client: Bank of America
  • Roles and Responsibilities:
  • Managed 4 concurrent projects with a team of 23 members, ensuring timely delivery and quality outcomes.
  • Led UFT Automation projects, managing Bank of America applications and driving end-to-end automation lifecycle.
  • Oversaw Automation Team Management, Release Management, and Project Delivery, ensuring defect-free releases and adherence to timelines.

Senior Test Engineer

Renault Nissan Technologies and Business Centre
09.2012 - 09.2014
  • Executed end-to-end manual testing, including Test Planning, Test Case Preparation, and Estimation based on functional requirements.
  • Participated in walk throughs, defect identification, and defect management, ensuring timely resolution.
  • Independently managed the project, collaborating closely with clients and stakeholders for daily updates and progress tracking.
  • Client: Royal Bank of Scotland
  • Roles and Responsibilities:
  • Led testing activities, preparing Test Plans based on functional requirements and project estimations.
  • Developed and maintained Test Strategy, Test Plan, Test Readiness Review (TRR), and Test Completion Reports, ensuring comprehensive coverage and audit readiness.
  • Coordinated with stakeholders to ensure alignment on testing scope, timelines, and deliverables.

Project Engineer

Wipro Limited
05.2009 - 08.2012
  • Performed end-to-end QA testing, including Test Planning, Estimation, and functional requirement analysis.
  • Managed defect creation, lifecycle management, and tracking using HP Quality Center / ALM 10.0.
  • Collaborated closely with onsite counterparts and stakeholders, providing daily status updates to ensure timely issue resolution.
  • Client: CVS Caremark – RxClaim & Citi Bank
  • Roles and Responsibilities:
  • Performed end-to-end QA testing, including Test Planning, Estimation, and functional requirement analysis.
  • Managed defect creation, lifecycle management, and tracking using HP Quality Center / ALM 10.0.
  • Collaborated closely with onsite counterparts and stakeholders, providing daily status updates to ensure timely issue resolution.

Education

Master of Science - Computer Science

Madurai Kamaraj University
Madurai
04.2008

Bachelor of Science - Information Technology

VHNSN College
Virudhunagar
04.2005

Skills

  • AI & Emerging Tech - Alexa Artificial Intelligence (AI) Skill Testing, Generative AI (GenAI)
  • Cloud Environments - Luna Cloud Gaming Test
  • UI Automation Frameworks - UFT (Unified Functional Testing)
  • Test Management tools - JIRA, Confluence, HP ALM/Quality Center
  • Testing Methodology - Agile (Scrum), Waterfall, STLC, SDLC
  • Domain Experience - Payment / Retail Banking, Automobile eCommerce

Certification

  • Generative AI for Business Leaders (Udemy Certifications) - 2025
  • Generative AI Application Design & Development (Udemy Certifications) - 2025
  • ISTQB Certified Software Test Engineer (Foundation Level). Candidate ID = 252480583. - 2018
  • Exin Certified Agile Scrum Master - 2019
  • HP Certified Professional (AIS–HP Software Testing Foundation V9) - UA8SYD5C0A. - 2016

Accomplishments

  • Selected among the World’s Top 5% Managers (Amazon Global Manager Ratings – June 2021).
  • Honored with 5x “Insta” Awards and 2x “Best Team” Awards at Infosys Limited (2018–2019) for delivery excellence.
  • Awarded “Star of the Month” at Infosys Limited (2016) for outstanding performance.
  • Recipient of “MPP” Award at Renault Nissan Technology & Business Centre (2014).
  • Recognized with “Thanks a Zillion” Award at Wipro Technologies (2013).

Websites

Languages

English
Full Professional
Tamil
Native or Bilingual
Telugu
Limited Working

VISA

Currently holding Canada TRV visa.

Timeline

Test Manager – ADCB Bank KSA Greenfield Implementation Project

Maveric Systems Ltd.
01.2023 - Current

Manager, Quality Services

Amazon Development Center India
05.2020 - 01.2023

Technical Test Lead

Infosys Limited
09.2014 - 04.2020

Senior Test Engineer

Renault Nissan Technologies and Business Centre
09.2012 - 09.2014

Project Engineer

Wipro Limited
05.2009 - 08.2012

Master of Science - Computer Science

Madurai Kamaraj University

Bachelor of Science - Information Technology

VHNSN College

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Babu Alagarsamy